This is a hands-on course and includes lots of time to practice what you are being taught.
- Leader qualities
- Organising effectively
- Motivating a team
- Time management
- Decision making
- Effective delegation
- Developing your style
- From team member to management
- Leading by example
- Giving direction to others
- Communication delivery
- Active listening skills
- Setting clear objectives
- Monitoring results
- Motivating your team
- Conflict resolution
- Problem employees
- Influencing skills
Please Note: Each delegate will leave the course with an action plan for the workplace