This certified course will give you comprehensive knowledge of the theory behind strong management skills and practical aspects of being a motivational leader.
- Qualities of a good manager
- Management styles
- Dealing with underperformance
- Clear delegation of tasks
- Delegation and time management
- Motivation and decision making
- Setting clear objectives
- Performance techniques
- Communication & under-performance
- Discover your management style
- Being a positive role model
- Creating a culture of empowerment
- Leadership
- Understanding diversity
- Conflict resolution
- Employment Law
- Equality
- Diversity in the workplace
Lifetime Access: Once you become certified with DCM, you will always have access to the course that you have completed, including all updates and versions.