This practical management course will help you gain the skills to manage your team effectively.
- Qualities of a good manager
- Management styles
- Dealing with underperformance
- Clear delegation of tasks
- Delegation and time management
- Motivation and decision making
- Setting clear objectives
- Performance techniques
- Communication & under-performance
- Discover your management style
- Being a positive role model
- Creating a culture of empowerment
- Leadership
- Understanding diversity
- Conflict resolution
- Employment Law
- Equality
- Diversity in the workplace
Please Note: Each delegate will leave the course with an action plan for the workplace