During this online course, you will gain valuable, practical experience in managing people and processes as a leader.
- Delegation of tasks
- Time management
- Decision making
- Your leadership style
- From team member to supervisor
- Leading by example
- Making important decisions
- Being timely and decisive
- Involving staff
- Giving direction to others
- Delivering bad news
- Active listening skills
- Effective delegation
- Monitoring results
- Motivating your team
- Conflict resolution
- Changing attitudes
- Influencing skills
Lifetime Access: Once you become certified with DCM, you will always have access to the course that you have completed, including all updates and versions.