Assertiveness Training Course

Understanding how you come across to others is at the heart of good communication skills. Being able to choose your response to any given situation rather than adopting a knee-jerk reaction gives you more control over the impact you have, and behaving assertively without spilling over into aggression is a great skill to acquire.

This course will give you the critical skills you need to build your self-esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a toolkit for the future.

CUSTOMISATION

Create tailored learning programs that align precisely with your organisation's unique needs, culture, and objectives.

ENHANCED DEVELOPMENT

Transformative training that ignites employee engagement and fuels professional growth.

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Our onsite training seamlessly aligns with your existing initiatives and processes.

COST-EFFECTIVE

Maximise cost savings, and efficiency, and minimise disruption with our onsite training.

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Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2024 & Fee.

Membership Details

By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.

Customer Stories

We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Tailored Training for Your Team?

Are you looking for a customised course for your team? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

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Why work with DCM?

We work with the biggest brands in Ireland including Ericsson, Coca Cola & Google, so you can have confidence in our ability to deliver excellent training programmes for your team or your business.

Try Our Free Courses

Why not try our free one of our Free 1 Day Live Virtual Courses. (Over 30 to choose from). We have topics including management, project management and lots more.

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We have delivered training courses to some of the biggest organisations in Ireland so you can have confidence in our ability to deliver the results you want to achieve.

Bitesize Learning

If the one day courses are too long, why not try our Free Bitesize Learning?. We have over a 100+ one hour courses to choose from including public speaking and negotiations

96% of people who attended our training courses would recommend to others

20K Join the 20,000+ members who've advanced their career with DCM

87% of learners report career benefits like getting a promotion or a raise

What is covered in this course?

If you want to become more effective at making requests of others, saying 'no' to unreasonable demands, or generally improving your level of assertiveness and increase your confidence and self-esteem then this course will give you the guidance you need.

How Assertive Are You?

Assertiveness Questionnaire: what behaviour do you display?
What work situations prompt aggressive or passive behaviour
Four key characteristics to being assertive

Say “NO” Assertively

Why is it difficult to say no?
Formula for saying no and to use the technique effectively
Say no practice session
Ten tips for maintaining assertiveness

Practising Your Assertive Behaviour

How to start conversations assertively.
Using assertiveness scenarios to plan and practise their assertiveness skills.
Planning your Behaviour in Difficult Workplace Situations

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Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

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What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. We empower you to learn from fresh, high-quality content on the skills that matter, taught by leading experts.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.