Participants learn how to effectively prospect, communicate, negotiate, close sales, and build long-term relationships while maintaining ethical principles and professionalism.
- Covers the different stages of the sales process.
- Understanding the role of the salesperson in each stage.
- Covers various sales techniques.
- Effective communication skills, including listening, questioning, and responding techniques.
- Covers the importance of building and maintaining strong relationships with customers
- Covers how to identify and understand customer needs
- How to match product or service benefits to customer needs
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