Throughout the Business Etiquette and Professionalism Training Course, you will engage in role-playing exercises, interactive simulations, and real-life scenarios to practice and reinforce your professional skills.
- Understanding the impact of professional behaviour on personal and organisational success
- Exploring the role of business etiquette in building trust and credibility
- Recognising the connection between professionalism and career advancement
- Mastering verbal and non-verbal communication in professional interactions
- Practicing active listening and fostering open dialogue with colleagues and clients
- Using professional language and tone in emails, phone calls, and face-to-face
- Navigating networking events with confidence and authenticity
- Building meaningful professional relationships and expanding your network
- Leveraging relationships for career growth and business opportunities
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