Throughout the Professional Car Sales Training Course, you will engage in role-playing exercises, real-world scenarios, and practical applications to reinforce your learning.
- Understanding the psychology of buying and selling cars
- Exploring the importance of building trust and rapport with customers
- Recognising the role of product knowledge in influencing customer decisions
- Building strong connections through active listening and effective communication
- Developing a customer-centric approach to address inquiries and concerns
- Enhancing interpersonal skills to create positive and memorable customer interactions
- Conducting comprehensive needs assessments to identify customer requirements
- Recommending vehicles that align with customer preferences and lifestyle
- Leveraging consultative approaches to create personalised solutions
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