The course will provide you with practical tools and strategies that you can use to coach your employees, including how to give feedback, how to manage performance, and how to handle difficult conversations.
- The role of coaching in employee development
- Benefits of coaching for individuals and organizations
- Key principles of coaching, such as active listening, empathy, and questioning techniques
- Effective communication skills for coaching, including how to ask open-ended questions, paraphrase, and summarize
- How to give and receive feedback in a constructive and supportive way
- How to set SMART goals and objectives that are specific, measurable, achievable, relevant, and time-bound
- The importance of involving employees in the goal-setting process
- How to monitor and evaluate progress towards goals
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