Throughout the Conflict Resolution for Leaders course, you will engage in practical exercises, role-plays, and simulations to enhance your conflict resolution skills.
- Recognizing the nature and sources of workplace conflicts
- Understanding the impact of unresolved conflicts on individuals and teams
- Exploring different conflict management styles and their implications for leaders
- Developing emotional intelligence to navigate conflicts with empathy and self-awareness
- Assessing personal conflict management strengths and areas for improvement
- Recognizing and managing emotional triggers in conflict situations
- Promoting a collaborative approach to conflict resolution
- Utilizing problem-solving techniques to identify mutually beneficial solutions
- Engaging in creative brainstorming and negotiation to reach win-win outcomes
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