At the end of the course each learner will leave the course with a list of key points to take away and work on back on the job to feel motivated and fulfilled.
- Define Consultative Selling, why it's crucial to creating value & winning business
- Using the framework to engage buyers in a customer-focused dialogue to develop relationships
- Using the Six Critical selling skills training in action
- How to analyse the skills of your sales team using the Six Critical skills
- When customer objections arise
- Apply a model to defuse defensiveness to resolve resistance
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