Customer Service in Education Training

Customer Service in Education Training

In the field of education, providing excellent customer service is vital for creating a positive and supportive environment for students, parents, and staff members. The Customer Service in Education Training course is designed to equip you with the skills and knowledge necessary to deliver exceptional customer service within an educational setting.

By the end of the Customer Service in Education Training course, you will have the tools and strategies to provide exceptional customer service.

CUSTOMISATION

Create tailored learning programs that align precisely with your organisation's unique needs, culture, and objectives.

ENHANCED DEVELOPMENT

Transformative training that ignites employee engagement and fuels professional growth.

SEAMLESS INTEGRATION

Our onsite training seamlessly aligns with your existing initiatives and processes.

COST-EFFECTIVE

Maximise cost savings, and efficiency, and minimise disruption with our onsite training.

a few of the companies that trust dcm

Get the
Customer Service in Education Training Full Course
Brochure & Timetable Instantly

Get the Customer Service in Education Training Full Course Brochure & Timetable Instantly

Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2024 & Fee.

Membership Details

By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.

Customer Stories

We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Tailored Training for Your Team?

Are you looking for a customised course for your team? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

Why work with DCM?

We work with the biggest brands in Ireland including Ericsson, Coca Cola & Google, so you can have confidence in our ability to deliver excellent training programmes for your team or your business.

Try Our Free Courses

Why not try our free one of our Free 1 Day Live Virtual Courses. (Over 30 to choose from). We have topics including management, project management and lots more.

Safeguard Your Investment

We have delivered training courses to some of the biggest organisations in Ireland so you can have confidence in our ability to deliver the results you want to achieve.

Bitesize Learning

If the one day courses are too long, why not try our Free Bitesize Learning?. We have over a 100+ one hour courses to choose from including public speaking and negotiations

20K Join the 20,000+ members who've advanced their career with DCM

96% of people who attended our training courses would recommend to others

87% of learners report career benefits like getting a promotion or a raise

What is covered in this course?

Throughout this course, you will engage in interactive activities, case studies, and discussions that will help you apply customer service principles within the context of education.

1

Customer Service in Education

Understanding the importance of customer service in the education sector
Exploring the role of customer service in student success and satisfaction
Recognizing the impact of positive customer experiences on the reputation and growth of educational institutions

2

Effective Communication

Developing strong communication skills to interact with students, parents, and colleagues
Practicing active listening and empathy to understand individual needs and concerns
Enhancing verbal and written communication techniques to deliver clear and concise messages

3

Building Relationships

Establishing positive relationships with students based on trust and respect
Engaging parents as partners in their child's education through effective communication
Providing personalized support and guidance to meet the unique needs of students

Trusted awarded & accredited. Safeguard your training investment with DCM Learning.

Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

Join over 20,000+ members that trust DCM Learning

What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. We empower you to learn from fresh, high-quality content on the skills that matter, taught by leading experts.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.

Our Certification Partners

In House Training In Your Office. Wherever You Are.

Have Team Development Needs?

We’ll work with you to create the course that your team and your business need. Get in touch today and we can give you a quote within an hour.

978 THE NUMBER OF COMPANIES WE DELIVERED INHOUSE TRAINING IN THE LAST 2 YEARS

87.3% OF COMPANIES WHO RETURNED FOR MORE TRAINING

37 27 FULL TIME TRAINING CONSULTANTS PLUS 10 SUPPORT STAFF

Trusted by

Related Courses

Finance for Non Finance

Finance for Non Finance Course Details

Coaching Skills for Managers

Coaching Skills for Managers Course Details

Mentoring Skills for Managers

Learning & Development

Mentoring Skills for Managers Course Details

Free Bitesize Courses

We have over 100 free courses available to explore, all created by expert trainers, packed full
of practical exercises and real-world examples.

Explore All Courses

Make sure you Safeguard Your Training Investment. DCM offer courses accredited by:

Course Categories

Management Project Mgt. & Lean Agile Project Mgt.Learning & Development + View All 141 Courses

Course Categories

Communications Written Communication Personal Effectiveness + View All 141 Courses

Course Directory Brochure