Difficult Behaviour Course

Difficult Behaviour Course

This training course is designed to equip participants with the knowledge, skills, and strategies needed to effectively manage difficult behaviours and create positive outcomes. Participants will learn how to manage difficult behaviours in a variety of settings, such as schools, workplaces, and homes.The training course will also provide participants with practical tools and techniques to prevent and manage difficult behaviours before they escalate.

By the end of the course, participants will have gained a deeper understanding of difficult behaviours and the tools to manage them effectively.

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Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2025 & Fee.

Membership Details

By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.

Customer Stories

We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Tailored Training for Your Team?

Are you looking for a customised course for your team? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

Why work with DCM?

We work with the biggest brands in Ireland including Ericsson, Coca Cola & Google, so you can have confidence in our ability to deliver excellent training programmes for your team or your business.

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What is covered in this course?

The course will cover a range of topics, including understanding the causes of difficult behaviors, identifying the different types of challenging behaviors, and developing effective intervention strategies.

1

Prevention and De-escalation Techniques

Strategies for preventing difficult behaviors from occurring
De-escalation techniques for managing difficult behaviors in the moment
Developing positive relationships to prevent and manage difficult behaviors

2

Developing and Implementing Intervention Plans

Assessing the severity and frequency of challenging behaviors
Developing individualized intervention plans for different types of difficult behaviors
Collaborating with stakeholders to implement and monitor intervention plans

3

Effective Communication and Empathy Strategies

The role of effective communication in managing difficult behaviors
Active listening and empathy-building skills
Assertive communication techniques to set boundaries and expectations

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Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

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What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. We empower you to learn from fresh, high-quality content on the skills that matter, taught by leading experts.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.

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Have Team Development Needs?

We’ll work with you to create the course that your team and your business need. Get in touch today and we can give you a quote within an hour.

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87.3% OF COMPANIES WHO RETURNED FOR MORE TRAINING

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