This course is designed for those who need to get the willing support and collaboration of others in order to get things done.
- The difference between influencing and persuading
- Communicating in a more persuasive manner with others
- The essential skills of influencing and persuading
- Becoming a more active listener
- Using enhanced persuasion skills
- Acting as an opinion sha
- Setting clear goals and objectives when negotiating
- Knowing the difference between listening and hearing
- Understanding the importance of body language
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