Throughout the Intercultural Conflict Resolution Training Course, participants will engage in interactive simulations, role-plays, case studies, and group discussions to deepen their understanding and application of intercultural conflict resolution principles.
- Defining intercultural conflict and its impact on individuals and organisations
- Recognising the role of cultural differences in conflict dynamics
- Exploring the challenges and benefits of addressing intercultural conflicts
- Building cultural awareness and sensitivity to understand diverse perspectives
- Enhancing cultural intelligence to navigate cross-cultural conflicts effectively
- Cultivating respect and empathy for cultural differences
- Applying collaborative conflict resolution techniques in diverse settings
- Identifying common ground and shared interests to find win-win solutions
- Encouraging mediation and dialogue as a means of conflict resolution
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