Throughout this course, you will explore how lean thinking can be effectively applied to government processes, enabling you to deliver better outcomes for citizens, optimise resource utilisation, and drive continuous improvement within your organisation.
- Understanding the foundations and principles of lean thinking in the context of government organisations/li>
- Exploring the benefits and potential applications of lean in the public sector
- Recognizing the importance of citizen focus and value creation in government service
- Understanding citizen needs and expectations in government services
- Mapping the value stream to identify opportunities for value creation and waste reduction
- Improving citizen satisfaction through efficient, transparent, and citizen-centric service delivery
- Integrating lean principles into government supply chain and procurement processes
- Streamlining procurement, inventory management, and supplier relationships in the public sector
- Enhancing supply chain visibility and responsiveness through lean practices
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