Throughout the Process Mapping course, you will engage in practical exercises, case studies, and group discussions to reinforce your understanding and application of process mapping techniques.
- Understanding the importance of process mapping in business optimization
- Exploring the benefits of visualizing processes and workflows
- Introducing the key concepts and terminology of process mapping
- Identifying the processes and workflows that need to be mapped
- Defining the scope and boundaries of the process to be mapped
- Engaging stakeholders and gathering relevant information for process mapping
- Exploring different process mapping techniques, such as flowcharts and swimlane diagrams
- Understanding the symbols and conventions used in process mapping
- Choosing the most appropriate process mapping method
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