Sales Closing

Sales Closing

Closing a sale is a critical step in the sales process that requires effective techniques and strategies to secure customer commitments and achieve sales success. This course is designed to equip you with the skills and knowledge needed to master the art of sales closing. Through interactive discussions, role-playing exercises, and real-world scenarios, you will learn proven closing techniques.

By the end of the course, you will have the skills and confidence to navigate the closing process, overcome objections, and secure commitments from customers, ultimately driving sales success.

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Sales Closing Full Course
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Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2024 & Fee.

Membership Details

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We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Tailored Training for Your Team?

Are you looking for a customised course for your team? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

Membership for Your Team

At DCM Learning, we value the concept of teamwork and collaboration. That's why we offer a membership program designed to enhance the experience and benefits for your team. By becoming members, your organisation can unlock a range of exclusive advantages and opportunities for learning, growth and development.

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Our on-demand courses offer personalized training options for employees to improve professionalism and time management skills based on their specific needs and roles.

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Our membership includes a range of live member events, including engaging webinars, designed to enhance learning and stay current with trends.

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Our bite-sized learning focuses on meeting the needs of a modern learners. It enables them to access small chunks of information at their fingertips, anytime and anywhere.

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What is covered in this course?

Throughout the Sales Closing Training course, you will engage in practical exercises, group discussions, and real-world case studies to reinforce your understanding and application of sales closing techniques.

1

Importance of Sales Closing

Recognising the significance of sales closing in achieving sales targets
Exploring the psychology behind the buyer's decision-making process
Understanding the impact of effective closing on customer satisfaction and loyalty

2

Building Rapport

Developing strong customer relationships based on trust and rapport
Establishing credibility and demonstrating value throughout the sales process
Applying effective communication and active listening skills to connect with customers

3

Recognising Buying Signals

Identifying and interpreting verbal and non-verbal buying signals from customers
Understanding the different stages of the customer's buying journey
Leveraging buying signals to gauge customer readiness and tailor the closing approach

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Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

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What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success. We empower you to learn from fresh, high-quality content on the skills that matter, taught by leading experts.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.

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