Throughout the Mastering Small Talk Training Course, you will participate in interactive exercises, role-play scenarios, and practical applications to enhance your small talk skills.
- Understanding the importance of small talk in building rapport and connections
- Recognising the impact of small talk on first impressions and relationship-building
- Overcoming common misconceptions and fears about engaging in small talk
- Initiating conversations and breaking the ice with ease
- Practicing active listening and demonstrating genuine interest in others
- Navigating cultural nuances and demonstrating sensitivity in diverse conversations
- Understanding the role of body language in effective communication
- Projecting confidence through posture, gestures, and eye contact
- Recognising and responding to non-verbal cues from conversation partners
Trusted awarded & accredited. Safeguard your training investment with DCM Learning.