This course will teach you the essential skills required to recognise bullying and harassment, deal with complaints of the same kind and identify the organisational factors which could perpetuate a bullying culture.
- Aspects and dynamics of conflict
- What we mean by Bullying and Harassment
- Looking at examples
- Diagnosing your organisation’s position on bullying in the workplace
- There’s a fine line: strong management or bullying?
- The legal implications for organisations
- Evolving legislation
- Individual responsibility and liability
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