Throughout this course, you will engage in interactive discussions, role-plays, and real-life scenarios to practice and strengthen your workplace communication skills.
- Understanding the importance of effective communication in the workplace
- Exploring the impact of communication on productivity, collaboration, and employee engagement
- Recognizing common communication challenges and barriers
- Enhancing your verbal communication skills, including speaking clearly and confidently
- Active listening techniques to ensure mutual understanding and avoid misunderstandings
- Using appropriate tone, language, and non-verbal cues in workplace conversations
- Crafting clear and concise written messages, including emails, reports, and memos
- Mastering professional writing etiquette and formatting guidelines
- Adapting your writing style to different audiences and purposes
Trusted awarded & accredited. Safeguard your training investment with DCM Learning.