This course is centred around formal presentations from the expert trainer but also includes group discussion to enable the sharing of experiences and to ensure that all participants’ questions are answered fully.
- How are the processes structured and your own policies and procedures
- The organisational and legal consequences of not following the procedure
- Successfully managing the overlap between disciplinary and grievance issues
- Highlighting the importance of the impartiality of the investigator
- Gathering evidence: Timeline and structural processes involved
- Mastering the methods and techniques used to extract relevant information and handle difficult situations successfully
- How to source relevant information through expert questioning and data collection techniques
- How to analyse and evaluate evidence and the investigations checklist
- Report preparation, making recommendations and moving onto the hearing process
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