The course looks at the tools needed to analyse the root cause of issues affecting process and results.
- Apparent Causes
- Root Causes and Symptoms
- Benefits of Root Cause Analysis
- Reactive or Proactive
- Pareto Analysis
- Criticality Analysis
- Events & Causal Factors Analysis
- Tree Diagrams
- Evaluating methods
Please Note: Each delegate will leave the course with an action plan for the workplace