Job summary:
We are seeking an experienced Microsoft 365 Trainer to join our dynamic team. The ideal candidate will be passionate about delivering high-quality training, with a focus on empowering learners to harness the full potential of Microsoft 365 applications. This is an exciting opportunity for an expert in cloud-based solutions, collaboration tools, and productivity software to make a tangible difference in the professional development of individuals and organisations alike.
Key Responsibilities:
- Delivering Engaging Training Programmes: Facilitate both in-person and virtual training sessions on Microsoft 365 applications, ensuring all learners gain practical, real-world skills.
- Customised Training Solutions: Develop tailored training plans that meet the specific needs of various industries and business sizes, aligning with organisational objectives.
- Supporting Learner Development: Provide post-training support, including answering learner queries and offering guidance to ensure skill retention and application.
- Continuous Curriculum Development: Stay up to date with the latest Microsoft 365 features and updates, and continuously refine training materials to reflect changes.
- Real-Time Feedback & Improvement: Gather and analyse feedback from learners to enhance future training sessions, ensuring they are both engaging and effective.
- Collaborate with Teams: Work with internal teams to develop new courses and materials, ensuring that learning solutions are innovative and meet the needs of the modern workplace.
- Microsoft 365 Adoption & Change Management: Assist organisations in successfully implementing and adopting Microsoft 365 tools, helping them to maximise ROI and improve workflows.
Skills & Experience:
- Proven Experience: Minimum 3 years of experience delivering Microsoft 365 training to a range of learners, including professionals and corporate teams.
- Microsoft Expertise: In-depth knowledge of the full Microsoft 365 suite, including Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and SharePoint.
- Certifications: Microsoft Certified Trainer (MCT), Microsoft 365 Certified: Fundamentals, Teams Administrator Associate, Security Administrator Associate, or equivalent.
- Training Delivery: Demonstrated ability to deliver engaging and effective training, both in-person and remotely, using platforms like Microsoft Teams and Zoom.
- Curriculum Development: Experience in developing training programmes and creating comprehensive learning materials, such as guides, tutorials, and hands-on exercises.
- Communication Skills: Exceptional interpersonal and communication skills, with the ability to simplify complex concepts for learners at various levels of proficiency.
- Problem-Solving: Ability to quickly troubleshoot and resolve any issues learners may encounter with Microsoft 365 applications.
- Adaptability: Comfortable working in a fast-paced environment and capable of quickly adjusting to changes in technology and learning needs.
Desirable Skills:
- Change Management: Experience in guiding organisations through the transition to Microsoft 365, including managing resistance and ensuring smooth adoption.
- Project Management: Knowledge of Microsoft Project or other project management tools to support teams in planning and executing tasks effectively.
- Data Security & Compliance: Familiarity with Microsoft 365’s security features, ensuring data protection and compliance with industry standards.
Why Join Us?
At DCM Learning, we believe in empowering individuals and organisations through the effective use of technology. As a Microsoft 365 Trainer, you will play a crucial role in helping professionals develop the skills they need to thrive in a digital workplace. You’ll have the opportunity to work with a diverse range of learners, stay at the forefront of technology, and contribute to the development of innovative learning solutions.
We offer:
- Competitive salary and benefits package
- Opportunities for continuous professional development
- A supportive and collaborative team environment
- Flexibility with remote and in-office work arrangements
- Access to cutting-edge training resources
Apply Now
If you are an experienced Microsoft 365 Trainer passionate about delivering impactful training and driving digital transformation in organisations, we’d love to hear from you.
Apply Today by sending your CV and cover letter to pat@dcmlearning.ie or by filling out the form below.