The number of sales calls to consumers is growing every year and this presents two challenges for any business with outbound sales teams. How do you make your people stand out from the competition so the customer chooses to take their calls? How do you ensure that your people stay positive, focused and productive despite the amount of rejection that comes with the territory?

One way is to provide the best training so that your people are well prepared, skilled and confident to get the best results from each call.