The stakeholders to be considered in stakeholder management for Lean Six Sigma projects can be internal and/or external. Let us first understand what the word ‘Stakeholder’ means in a Lean Six Sigma project.
Stakeholders are the people or group of people who can influence or are affected by your project, both inside and outside your organisation or business unit. Understanding who these people or groups are and what they want or expect from the Lean Six Sigma improvement project via thorough stakeholder management and analysis can really help you prepare to deal with their needs and concerns.
Stakeholder Identification
The first step is to identify stakeholders of your project. You can start by listing down anyone and everyone who is affected by the project.
You don’t need to worry about assigning them a category yet; simply jot down their name or their company to specify. Stakeholders who you should take into consideration are those
- Who will be affected (positively and negatively) by your project
- Who has an interest in your project
- Who has power over your project
- Who wants your project to fail
- Who wants your project to be successful
A mind map template like this can help you with listing them down.
Once you have a full list of stakeholders, it is easier to categorize them. For example, you can group them as External and Internal.
At this stage, we are not evaluating whether or not the stakeholders are relevant or powerful but main the understanding that they are present during the environment of the project and therefore they need to be considered under no judgement at this stage.
It is a good idea to have other members of the improvement team present because this can help to facilitate a brainstorming method.
Next: Stage 2| Stakeholder Evaluation
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Stakeholder Management | What it is and how it works
Lean • Lean Six Sigma • Lean Six Sigma Training
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Stakeholder Management | Stage 3: Power-Interest Grid
Lean • Lean Six Sigma • Lean Six Sigma Training
