Step by Step Guide for Customer Service Assignment Submissions

Guide to Help You Submit Your Assignments

If you haven't already reviewed our "How to Complete Your Assignments" page, you should go there now and work through the checklist before submitting your assignments.  This will ensure that you get the best possible grade.

Step 1. Welcome Message

When you visit the assignments submission form you will be greeted with the following message.  Simply click the start button to begin.

Step 2. Confirm You Reviewed the Assignment Completion Checklist

Before you begin inputting your assignment information you will be asked to confirm that you have completed the "Assignment Completion Checklist".  We want to ensure that you receive the best possible grade and with this, in mind, it's crucial that you go through the checklist. If you haven't already you can review the material here - "How to Complete Your Assignments" 

Step 3. Declaration of Originality

This next step requires you to declare that the assignments you are submitting are entirely your work and all sources are credited. You are also required to declare that you understand plagiarised work will not receive a mark.

Step 4. Name

We need your full name as you would like it to appear on your printed QQI certificate.

Step 5. Email Address

We need your email address so we can contact you with your results.

Step 6. Address

We need the postal address where you would like us to post your printed QQI certificate.

Step 7. Gender

When we submit your final results to QQI so they can process your award and issue your certificate we are required to provide your gender. This will be used by QQI for statistical purposes.

Please Note: All Personal Data provided is held by us until your grade has been submitted to QQI for certification and you hacve received your certificate. All Personal Data will then be destroyed. If you require further information about this, please visit our QQI Data Protection FAQ's 

Step 8. Date of Birth

When we submit your final results to QQI so they can process your award and issue your certificate we are required to provide your date of birth. This will be used by QQI for statistical purposes.

Please Note: All Personal Data provided is held by us until your grade has been submitted to QQI for certification and you hacve received your certificate. All Personal Data will then be destroyed. If you require further information about this, please visit our QQI Data Protection FAQ's 

Step 9. Personal Public Service Number (PPSN)

When we submit your final results to QQI so they can process your award and issue your certificate we are required to provide your PPSN. QQI use PPSNs as a unique identifier for each registered learner to facilitate learners' access, transfer and progression through further education.

Please Note: All Personal Data provided is held by us until your grade has been submitted to QQI for certification and you hacve received your certificate. All Personal Data will then be destroyed. If you require further information about this, please visit our QQI Data Protection FAQ's 

Step 10. Upload your Portfolio

Before you submit your portfolio please double-check the following:

Step 11. Upload your Skills Demonstration

Before you submit your skills demonstration please double-check the following:

Step 12. Thank You

When you see this screen it means that your personal details and assignments have been successfully sent to us. You should also receive an email to confirm this.

Submit Your Assignments

Once you are happy that your assignments are complete and you understand how to submit your assignments you can use the upload button below. 

Best of luck.

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