Dear Learner,
We want to ensure that you are successful during your time with DCM Learning.
With this in mind, we've put together the following information which we feel gives you every chance not just to pass the course but to achieve excellent results. Please use this checklist.
If you have any questions feel free to contact us directly and we will be more than happy to discuss these with you.
7 Point Checklist
Below is a list of the seven steps that you should take when you are preparing your portfolio and skills demonstration for the QQI Level 6 Customer Services Course.
1. Download and Read the Assignment Brief
To download the assignment brief simply click on the image below. This is accessible at any time during your course.
2. Watch the Assignment One: Portfolio/Collection of Work Video
In this 2 minute video our trainer Olivia covers all aspects of how to complete your first assignment.
3. Download and Use the Assignment One: Portfolio/Collection of Work Template
You should use this MS Word template when you are completing your first assignment to ensure it is structured correctly and that you have completed all the required tasks. You can download the template by clicking on the image below and then saving the template to your local machine.
4. Watch the Assignment Two: Skills Demonstration Video
In this 2 minute video, our trainer Olivia covers all aspects of how to complete your skills demonstration.
5. Download and Use the Assignment Two: Skills Demonstration Template
You should use this MS Word template when you are preparing your skills demonstration. You can download the template by clicking on the image below and then saving the template to your local machine.
6. Watch the How to Format my Assignments Video
In this 3 minute video, our tutor Olivia will give tips on the best way to format your assignments.
7. Watch the Plagiarism & Referencing Explained Video
In this 14 minute video, our tutor Damian explains what plagiarism is and how to reference your work correctly.
