A Scrum Master need not necessarily be technical, but an SM with a technical background is an added advantage. A Scrum Master with a technical background means a Technical Scrum Master (TSM) who plays a crucial role apart from a servant-leader and facilitator. An SM is not a team member, but a team coach. A technical coach plays a key role in successful Agile adoption and in identifying possibilities to implement its usage to maximum effect.
A Scrum Master with technical skills can involve in the software development activities successfully by understanding it from a technical perspective.
A technical Scrum Master:
- Is capable of building rapport between the teams and team members
- Knows very well how and when to ask tech-savvy questions and
- Has the acumen to find out if something is not right
It is necessary for a Scrum Master to have basic technical skills in order to communicate with the technical team properly. It can help the Scrum Master develop reliability among other senior management.
It is not a demand that a Scrum Master should be technical, but it is essential for an SM to have excellent communication and management skills. The main role of a Scrum Master is to assist the team to follow the processes properly and the team is completely responsible for the enhancement of its technical practices.
A Scrum Master with a lack of technical skills is free from resolving technical problems and delivering technical services while helping the team in finding the communication and collaboration issues and tackling non-technical impediments. A Scrum Master with his/her intelligence would be able to ask thought-provoking and direct questions which would resolve the barriers.
A Scrum Master need not necessarily know the domain details that the team members are working within. This is because, everyone is responsible to do certain work, such as:
- The Product Owner is responsible for having knowledge of what needs to be done
- The development team is responsible for identifying how to execute this in a better way
- The Scrum Master is responsible for enabling them to do what they need to do
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