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can grow, learn, and thrive.

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Hi Golden Bake Team,

Welcome to your Learning Hub!

Explore practical, engaging courses to support your growth. Everything you need is below—scroll down and follow the simple steps to get started.

For quick access, we recommend you bookmark this page for whenever you need it, and share it with colleagues.

If you have questions, our friendly Membership Support Team is here to help.

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Featured Post + Content List

free for DCM Members

Webinars: Live and On-Demand Learning for DCM Members

Choose from 120+ live webinars each year or browse recorded sessions at your convenience—expert-led training that works around your schedule.

People collaborating with laptops Live webinar Live Webinar

Learn Live with Expert-Led Webinars Designed for DCM Members

Join up to 120 live webinars each year led by DCM Learning’s expert trainers. Learn in real time, ask questions, and master key skills in leadership, communication, project management, and more.

120+Live Webinars Each Year
10+Core Training Areas
94%Learner Satisfaction
Smiling learner portrait Replay icon On-Demand

Learn Anytime with On-Demand Recorded Webinars

Catch up on past DCM Learning webinars and revisit key topics in leadership, communication, and project management. Access every session on demand and keep learning at your own pace.

100+Recorded Sessions
10+Core Training Areas
24/7Member Access

Most Popular Past Webinars

Browse All Past Webinars

Online Courses

Self-Paced Learning Designed to Fit Smoothly Into Your Day

Self-Paced


Comprehensive courses you control—pause, resume, and progress on your schedule while building job-ready capabilities.

Learn more

Bitesize


Short, focused lessons you can complete in minutes—ideal for quick refreshers, just-in-time answers, and steady, daily progress.

Learn more

Wellness


Practical courses and guided practices to build focus, resilience, and healthy habits—so you can perform well and feel well.

Learn more

Explore On-Demand Learning Free to enrol. Access longer, self-paced courses and learn anytime, anywhere.

Free access to a library of longer, self-paced courses. Learn when it suits you with in-depth training across leadership, communication, wellbeing, and more. Designed to help you grow your skills and confidence.

Explore Bitesized Courses Free to enrol. Short, self-paced lessons for quick, practical learning anytime.

Free access to a collection of short, focused courses designed to help you learn something new in under an hour. These quick, self-paced lessons make it easy to pick up practical skills and knowledge whenever you have a few minutes to spare.

Understanding Team Dynamics

Leadership

Belbin Team Roles

Leadership

Trending

Building High Performing Teams

Leadership

Creating a Company Culture

Leadership

Popular

Dignity and Respect

Leadership

Effective Virtual Meetings

Leadership

Employee and Staff Reviews

Leadership

HR for Managers

Leadership

Popular

A3 Problem Solving

Agile & Lean

Trending

Creating a Work Breakdown Structure

Agile & Lean

Design Thinking

Agile & Lean

Trending

Facilitation Skills

Agile & Lean

Agile Toolkit

Agile & Lean

Agile Values

Agile & Lean

Popular

Lean Continuous Improvement

Agile & Lean

Kanban Principles

Agile & Lean

Trending

Wellness and Wellbeing

Personal Effectiveness

Confidence Building

Personal Effectiveness

Trending

Creativity in the Workplace

Personal Effectiveness

Critical Thinking

Personal Effectiveness

Delegating Effectively

Personal Effectiveness

Effective Decision Making

Personal Effectiveness

Goal Setting

Personal Effectiveness

Popular

Motivating Yourself

Personal Effectiveness

Building Better Relationships

Communication

Storytelling

Communication

Crucial Conversations

Communication

Popular

Effective Collaboration

Communication

Senior Communication Skills

Communication

Hot Topic

Emotional Intelligence

Communication

Questioning and Listening

Communication

Selling over the Phone

Communication

Effective Business Writing Skills

Development

Coaching Models

Development

Popular

Creating a Social Media Strategy

Development

Popular

Creating a Successful LinkedIn Profile

Development

Developing a Training Needs Analysis

Development

Hot Topic

Evaluating Training Effectiveness

Development

Interviewee Skills

Development

Minute Taking Tips

Development

Explore Wellness Courses Free to enrol. Self-paced courses to support your wellbeing and mental health anytime.

Free access to a range of self-paced courses designed to support your wellbeing, resilience, and mental health. Learn practical ways to boost your balance, confidence, and energy, all at your own pace, whenever you need it most.

Earn Certificates With Your DCM Membership

Demonstrate your skills

Certificates mapped to practical outcomes, not theory.

Share your wins

Add certificates to LinkedIn with one click.

Build your record

Track CPD-friendly achievements as you grow.

Professional Certification Certificate

Members’ Learner Support

Your Learning, Our Support

Having trouble with logins, finding content, or something not working? We’ll sort it quickly—no tickets, no queues. From password resets to missing modules, we’ll get you back on track.

We help learners every day with fast answers and clear next steps. Expect a friendly reply, plain-English guidance, and exactly what to do next—usually resolved in a single conversation.

  • Login & access issues
  • Course content & materials
  • Certificates & records
  • Account & profile support

Our education advisors are available to talk

DCM Learning team — here to help
HELP & SUPPORT FAQ's

Answers You Can Count On, Every Time

Get clear, up-to-date guidance on the questions we hear most. Find what you need fast and get back to what matters.

The basics

Basic questions about our training.

Everything you need, in one place including live webinars, on-demand recordings, self-paced courses, bite-size lessons, and wellness content.

Membership Support by email or phone; the team handles login/access, course content, certificates, and profiles.

Join via a link, learn with an expert, and ask questions in real time. A recording is usually available afterward.

120 per year, spanning 10 core training areas—management, soft skills, Excel, wellness, and Lean among them.

Courses & access

All about formats, access and availability.

Self-paced courses are longer, in-depth programs you can pause/resume. Bitesize lessons are short, focused refreshers you can complete in minutes.

Yes, you can start, pause, and resume anytime on desktop or mobile.

Yes, we have practical courses and guided practices on resilience, stress, work-life balance, and more.

Leadership, communication, projects (including Agile/Scrum and Lean), compliance (e.g., GDPR, AML), wellbeing, and more.

General information

Payment, certificates and other details.

Use the hub’s Support contact to resolve login and access issues quickly.

Yes, we can deliver private sessions at your workplace or virtually.

Most courses include a DCM certificate of completion you can share with your employer.

Courses and recordings are available on desktop and mobile; self-paced content supports pausing/resuming.
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