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Missed one of our live sessions? No problem. Here you’ll find recordings and resources from our most popular webinars, complete with slide decks and handouts so you can catch up at your own pace and revisit key insights anytime.
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It's no secret that HR play an enormous role in any organisation's strategic direction, succession and challenges. Having strong resilience enables you to have the capacity to cope and positively respond when faced with difficult situations. During this session learn the fundamental tools and techniques to build your resilience whilst working in HR with actionable takeaways you can use tomorrow!
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One small step in the right direction is all it takes to make a difference. Our course delivers a thought-provoking one-hour session to explore the significance of inclusive leadership. Learn actionable steps to foster a more inclusive work environment, and make a big difference for your team and organisation.
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Unlock the secrets of Lean Six Sigma success and propel your organisation towards unparalleled excellence. Whether you're new to Lean Six Sigma or looking to sharpen your skills, this webinar will equip you with practical insights and actionable strategies to drive efficiency, reduce waste, and enhance quality in your organisation.
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Unlock the secrets of Lean Six Sigma success and propel your organisation towards unparalleled excellence. Whether you're new to Lean Six Sigma or looking to sharpen your skills, this webinar will equip you with practical insights and actionable strategies to drive efficiency, reduce waste, and enhance quality in your organisation.
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While many people might get nervous about having to pitch key decision-makers in their organisation, it’s a great opportunity to prove your value and make yourself more visible to them. In this course learn to pitch, negotiate and wow senior management, all be it with an idea or proposal learn the skills and confidence to do so with ability. The purpose of the session is to give participants the knowledge and understanding to build agreements and negotiate effectively
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Living with high levels of stress puts your entire well-being at risk. Stress wreaks havoc on your emotional equilibrium, as well as your physical health. It narrows your ability to think clearly, function effectively, and enjoy life. It may seem like there’s nothing you can do about stress but you have a lot more control than you might think. This course helps you break the cycle stress has on your life, so you can be happier, healthier, and more productive. The ultimate goal is a balanced life, with time for work, relationships, relaxation, and fun, with the resilience to hold up under pressure and meet challenges head-on.
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A performance improvement plan is also referred to as a PIP and an alternative name is a performance action plan. PIP is an HR leverage tool that outlines specific steps for the employee to take to improve and goals for them to work towards The sooner you can deal with poor performers, the sooner you can prevent any lasting damage to either team performance or your reputation. And if you can help them turn it around and become successful, then it will actually enhance your reputation.
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People in difficulty or distress often find it challenging to open up because of the stigma associated with mental health issues or fear of being treated differently. A trained Mental Health Champion can break down those initial barriers, have genuine non-judgemental conversations, provide relief and appropriate support, and signpost pathways to pursue further help. During this course, you will build your knowledge and awareness of mental health, learn to recognise the signs and symptoms of common mental health issues, and understand how stigma can be a barrier to open conversations in the workplace.
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The course will ensure that all staff are aware of the issues surrounding equality, diversity and inclusion and be able to demonstrate this awareness through their actions in the workplace. This will have a ‘knock-on effect’ in demonstrating to your customers and clients your commitment to these issues. This will result in tangible benefits for the workplace. This equality, diversity and inclusion awareness course will examine issues of inequality and how we can create an inclusive environment to achieve equal opportunities.
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Equality, Diversity & Inclusion is, and should be, a cornerstone of all organisations' hiring and retention efforts; People who are part of a diverse workforce are more productive, creative and are better at solving problems. This session is aimed at HR and Management who play a role in the recruitment and retention process and want to ensure they are attracting and employing the best possible candidates.
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Today’s hyper-competitive world can be a tough place for many businesses. Large companies are always looking to produce better products while reducing costs, customers’ needs evolve, and the world economy fluctuates at large. In a sentence, your business will face many threats. But how do you survive? Business agility. Our business agility course explores how agile techniques can deliver a competitive advantage and the practical steps to exploit them. By the end of this session, you will understand how to implement business agility using our business agility framework.
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Become an individual who believes their future can grow from perseverance, positive thinking and forward thinking. It’s hard work, but individuals and organisations can gain a lot by deepening their understanding of growth-mindset concepts and the processes for putting them into practice. For those who want to alter the narrative, a positive mindset allows us to shift our thoughts, instilling practice, habits, effort, and self-development, you can become better at almost anything.
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During the course, learners will gain greater confidence in addressing the new challenges associated with managing Hybrid Teams. The course will look at techniques to improve team communications, encourage collaboration, and engagement and ensure employees working in a hybrid environment feel supported, involved and included while working from home.
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During this course, you will build your knowledge and awareness of mental health, learn to recognise the signs and symptoms of common mental health issues, and understand how stigma can be a barrier to open conversations in the workplace.
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It's soon to be that time of year again, to conduct yet another performance review. Wouldn't it be great if aswel as an opportunity to give and receive feedback, you could transform your performance reviews to see real results that not only benefit the organisation but the employee too! Rebooting your annual performance review is an opportunity to transform and modernise. Redesigning the approach to performance reviews is vital to keeping your workforce inspired, fulfilled and on track with their personal development.
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Learn to present your best self in whatever task you're doing in 2023, inspire others to do the same and learn one of the most valuable skills an individual can possess, self-motivation. Become more resilient in achieving your goals; for those that take time and effort, have an eagerness to succeed and should you fail, seek feedback as a learning outcome.
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Cultivate your mental flexibility so you can handle whatever comes your way. When working under pressure, the way we face a stressful situation mostly comes down to how we instinctively react in those first few moments; as a challenge to be met, or a threat to be feared. In this session learn the key tools to thrive under pressure and use it as a mechanism to push you further than you thought possible. With these tools, you will handle common stress triggers and build your resilience to focus on the job at hand.
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Employee retention is more than just attracting and retaining key talent. It is being strategic and intentional about the activities that make employees loyal and enhancing team performance. HR teams and managers need to do all they can to manage their employees in a way that helps them retain their best people. Discover why most employees leave, learn key retention strategies and transform your organisation to nurture employees building solid relationships to withstand the test of time in a competitive market.
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Attracting the best talent for your organisation is one of the biggest challenges faced by HR and Management. With this course learn to attract ideal candidates using social media, and incentives and develop a strategy for your next recruitment drive. Make your recruitment process easier using social media platforms, build and display your company personality and encourage candidates to come forward. Take a step forward in the market and demonstrate the benefits of choosing your organisation.
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As the evolution of the hybrid work environment continues, the expectation and roles of leaders are also changing. During part-1 of this larger programme, Sue addresses some of the obvious and not-so-obvious changes to management including challenges, overcoming proximity bias and how to deal with change management.
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As the evolution of the hybrid work environment continues, the expectation and roles of leaders are also changing. During part-2 of this programme, Sue addresses some of the best ways to reconnect with your team now that Covid is behind us.
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As the evolution of the hybrid work environment continues, the expectation and roles of leaders are also changing. During part-3 of this programme, Sue addresses some of the key tools to making management easier from a distance, with delegation skills, giving effective feedback having effective virtual meetings and setting boundaries.
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As the evolution of the hybrid work environment continues, the expectation and roles of leaders are also changing. During the concluding part of this programme, Sue encourages learners to take control of impending change by preparing themselves and their team to not fear but strive.
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Designed to ignite your senses and cultivate a deeper connection with food. Led by Clare, this session combines the art of mindful eating, nutrition education, and sensory exploration to enhance your overall well-being.
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Designed to ignite your senses and cultivate a deeper connection with food. Led by Clare, this session combines the art of mindful eating, nutrition education, and sensory exploration to enhance your overall well-being.
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Unlock the secrets of restful and rejuvenating sleep. This session offers valuable insights, practical tips, and effective strategies to help you understand, improve, and optimise your sleep for enhanced overall health and well-being. During this course, Clare delivers an impactful session to help all types of sleepers with actionable takeaways you can try out tonight!
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Embark on a journey of relaxation, self-care, and personal rejuvenation. This session will guide you through a variety of relaxation techniques to help you master mindfulness, embrace the art of self-care and supercharge your health.
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During this webinar discover a demonstration of ChatGPT; witness first-hand how ChatGPT leverages its vast knowledge base and natural language processing abilities to answer questions and more. Delivered by DCM Trainer Joanne O'Brien, learn the fundamentals of AI and how it can help your personal productivity in common day-to-day tasks.
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This Leading with Impact management programme is designed to equip participants with essential leadership skills and knowledge to drive positive change within their teams and organisations. In this session learn how to foster a culture of psychological safety in management through key elements such as trust, openness, and respect.
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This Leading with Impact management programme is designed to equip participants with essential leadership skills and knowledge to drive positive change within their teams and organisations. In this session learn how basic coaching skills can help you lead with excellence, giving you practical tools and examples for an adaptive learning experience.
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The Leading with Impact management program is crafted to provide participants with vital leadership skills and knowledge, enabling them to instigate positive change within their teams and organizations. In this defusing aggression session employees learn the skills necessary to handle and de-escalate potentially aggressive situations in the workplace.
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Lean is a long-term approach to systematically achieve small, incremental changes in processes to improve efficiency and quality. In part 1, our expert trainer aims to provide participants with a comprehensive understanding of Lean concepts, tools, and problem-solving approaches.
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Lean is a long-term approach to systematically achieve small, incremental changes in processes to improve efficiency and quality. In part 2, our expert and Lean Black Belt practitioner explains and demonstrates the different process mapping tools which can be used to identify areas to improve within an organisation.
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Lean is a long-term approach to systematically achieve small, incremental changes in processes to improve efficiency and quality. In part 3, our expert and Lean Black Belt practitioner demonstrates the various lean tools to measure and build on continuous improvement techniques within your organisation.
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Whether you're a seasoned professional or just starting your career, these webinars will empower you to amplify your soft skills and unlock your full potential in today's competitive landscape. In this session, learn valuable & practical techniques to improve their communication skills, both verbal and non-verbal.
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Whether you're a seasoned professional or just starting your career, these webinars will empower you to amplify your soft skills and unlock your full potential in today's competitive landscape. In this session, learners will be able to identify priorities, set goals, and effectively allocate time for a balanced approach to daily routines.
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Whether you're a seasoned professional or just starting your career, these webinars will empower you to amplify your soft skills and unlock your full potential in today's competitive landscape. In this session, learners will learn the fundamentals of emotional intelligence and its impact on how you behave and react in certain situations.
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Whether you're an experienced professional or embarking on the early stages of your career, these webinars are designed to enhance your soft skills and enable you to unleash your potential in today's competitive environment. In this session, participants will grasp the essential principles of conflict management, acquiring practical tools and techniques to effectively de-escalate workplace situations.
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In today's fast-paced and ever-changing work environment, ensuring the mental well-being of employees is paramount. An effective workplace mental health policy not only benefits the workforce but also contributes to the overall success of an organisation. This webinar DCM Learning presents the Mental Health Ireland framework, designed to provide management professionals, HR leaders, and anyone responsible for employee well-being with the knowledge and tools they need to harness and create a comprehensive and supportive workplace mental health policy.
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This session provides participants with the support and tools they need to overcome some of the most challenging situations of working while experiencing symptoms of Perimenopause and Menopause. Expert trainer Claire shares her wealth of knowledge and experience in this field to help support learners facing the same or similar situations.
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After 5 years, we revisit the GDPR's purpose, the impact it has had on organisations, and how GDPR will continue to protect you and your customers in the future. This course is beneficial for anyone who works with data in any capacity, and wants to reinforce their knowledge with refresher training in GDPR | Data Protection.
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Delve into the fascinating world of neuroscience to uncover the roots of unconscious bias and gain valuable insights into how our brains form biases. Practical strategies and techniques will be introduced for minimising unconscious bias, helping your business foster a more inclusive and equitable environment.
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Brain-based coaching is a structured approach to improving thinking and producing lasting change. The session delves into different goal types, distinguishing between process and outcome goals. Additionally, this session addresses behavioural change, exploring the role of habits, systems, and strategies that contribute to achieving goals.
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This New Year, New Job webinar guides participants on a journey of endless career possibilities as they reflect on the insights, tips, and strategies shared by an industry expert. Attendees learned valuable tools to land their dream jobs and kickstarted successful and fulfilling career journeys in 2025!
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Participants of this webinar learned about the importance of business agility in the contemporary business landscape. They were introduced to key principles of Lean methodology and gained insights into applying them to enhance agility within their organisations.
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During this webinar discover a demonstration of ChatGPT; witness first-hand how ChatGPT leverages its vast knowledge base and natural language processing abilities to answer questions and more. Delivered by DCM Trainer Joanne O'Brien, learn the fundamentals of AI and how it can help your personal productivity in common day-to-day tasks.
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This webinar empowered women in leadership roles to negotiate effectively and assertively navigate their paths to leadership success. Participants gained valuable skills in negotiation, overcame gender-based challenges, and leveraged strengths to lead with confidence.
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Through engaging discussions and expert guidance, participants navigated the complexities of uncertainty with newfound confidence, poised to address challenges head-on. By embracing the dynamic nature of leadership in today's unpredictable landscape, each participant embarked on a journey of empowerment, armed with the knowledge and skills to steer their teams and organizations toward success amidst uncertainty.
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Participants of our basic MS Excel webinar experienced a transformative journey into the world of spreadsheet mastery. They delved into Excel's fundamental features, learning how to navigate spreadsheets with ease, create powerful formulas for calculations, efficiently organize data, and craft visually captivating charts and graphs.
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In today's interconnected world, embracing diversity isn't just a virtue, it's a necessity for success. From effective communication strategies to cultivating empathy and understanding, this webinar will equip you with the tools to navigate diverse teams and communities with ease.
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In today's dynamic workplace landscape, providing constructive feedback is paramount to fostering growth and maximizing productivity. Throughout the session, participants learned how to cultivate a culture of continuous improvement and boost employee engagement through constructive feedback.
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Participants of this webinar gained invaluable insights into the Pillars of an Agile Culture, equipping them with the tools and strategies necessary to navigate business environments with confidence. By delving into the core principles of agility, they discovered how to foster collaboration, encourage innovation, and embrace change within their organizations.
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From mastering body language to honing your storytelling abilities, this webinar is designed to elevate your presentation skills to new heights. Participants gain invaluable insights, practical tips, and techniques to command the stage with confidence and charisma. Whether it's in the boardroom, classroom, or virtual setting, participants will emerge from the webinar equipped with the tools to excel as persuasive communicators and leaders in their respective fields.
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Dive deeper into the world of spreadsheets and data manipulation as you master essential tools and techniques to streamline your workflow. Whether you're analysing data, creating dynamic charts, or automating tasks, this course empowers you to excel with confidence.
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Elevate your managerial skills to new heights by embracing the transformative power of mentorship, this webinar will equip you with the tools and insights to make a lasting impact. In this dynamic session, discover how to transcend traditional management roles and become a catalyst for growth and success within your team. Learn invaluable strategies to inspire, motivate, and guide your team members towards their full potential.
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Empowerment knows no bounds and neither does your potential for leadership. Join us for an enlightening webinar tailored specifically for women who aspire to lead, regardless of where they are in their journey. This webinar offers a deep dive into essential insights, focusing on overcoming barriers, refining leadership abilities, and charting a course to success with unwavering confidence and resilience.
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Discover innovative techniques to identify top talent, refine your questioning strategies, and effectively evaluate candidate suitability. Whether you're a seasoned recruiter looking to enhance your skills or a newcomer eager to master the art of interviewing, this webinar is your gateway to revolutionizing your hiring process.
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Designed to celebrate and elevate women in leadership, this webinar dives deep into effective communication strategies, harnessing your unique voice, and navigating challenges with confidence. Whether you're a seasoned executive or aspiring leader, this session promises actionable insights and practical tips to amplify your influence and inspire meaningful change.
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Designed for professionals with intermediate to advanced skills, this webinar delivers hands-on demonstrations and real-world case studies to sharpen your spreadsheet expertise. From automating routine tasks to uncovering actionable insights in your data, our expert instructors will provide the techniques and understanding you need to excel in your career. Seize this opportunity to elevate your Excel proficiency and supercharge your productivity.
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Join us as we delve into the essence of effective leadership, where influence is not measured by authority but by empathy and humility. Discover how to navigate the complexities of today's ever-evolving business landscape with grace and agility, driving sustainable growth that doesn't just meet the bottom line but also enriches the lives of your team members and stakeholders.
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This webinar promises actionable insights and practical strategies to declutter your workflows, enhance productivity, and cultivate resilience. Discover how Lean methodologies can streamline your processes, optimize resources, and foster a culture of continuous improvement, equipping your organization to thrive in dynamic environments.
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Embark on a transformative journey with us as we delve deep into the arsenal of proven strategies and techniques designed to equip you with the confidence and skills to conquer any obstacle life throws your way. In our expert-led webinar, we will guide you through the intricate pathways of mastering effective communication, laying the foundation for building robust relationships and navigating challenging interactions with ease.
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Designed for aspiring leaders and seasoned professionals alike, this dynamic webinar offers a roadmap to hone essential leadership competencies, navigate challenges, and inspire teams to greatness. This session delves into practical strategies, real-world case studies, and interactive exercises, empowering participants to cultivate effective communication, strategic vision, and emotional intelligence.
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Delve into the intricate world of dynamic arrays, spill ranges, and cutting-edge features designed to revolutionize your data manipulation capabilities. Whether you're dissecting complex datasets, crafting dynamic visualizations, or automating repetitive tasks, this webinar equips you with the essential tools to use Excel with confidence Experience our interactive and captivating session, complete with practical exercises and expert advice, to acquire the skills necessary to efficiently overcome data challenges. Arm yourself with indispensable Excel skills to conquer any data challenge and propel your professional endeavours to new heights.
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Understanding how to provide effective assistance to those struggling with mental health challenges is crucial. This webinar equips you with the knowledge and skills needed to recognise signs of distress, offer initial help, and guide individuals toward appropriate professional support. Whether you're a concerned friend, family member, educator, or frontline worker, this session serves as a cornerstone in your journey toward fostering resilient communities where individuals feel understood, supported, and empowered to seek the help they deserve.
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Discover the transformative power of building a strong, supportive network that propels you to new heights in your career. This engaging session will equip you with the tools and strategies to connect with like-minded professionals, foster meaningful relationships, and leverage your network for lasting impact. Don't miss this opportunity to enhance your leadership journey, find your tribe, and become part of a dynamic community dedicated to your success.
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Designed for professionals eager to streamline operations, this webinar offers a deep dive into Lean Six Sigma methodologies. You'll learn how to identify and eliminate waste, improve process flow, and boost overall productivity. Our expert trainer will guide you through hands-on exercises and real-world examples, ensuring you gain practical skills that can be immediately applied to your organisation.
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This Public Speaking | Stand Out & Speak Up webinar is crafted to transform your communication skills and substantially enhance your influence in both personal and professional settings. Designed for beginners and seasoned speakers alike, this webinar will equip participants with actionable techniques to enhance their delivery, boost their confidence, and leave a lasting impact.
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During the "Middle Management Guide to Effective Decision Making" webinar, you will learn various frameworks and models for structuring decision-making processes, enhance critical thinking and analytical skills, and leverage data for informed decisions. The webinar covers balancing short-term and long-term goals, effective stakeholder communication, risk assessment, and fostering a collaborative environment. Elevate your decision-making prowess and become a catalyst for positive change within your team and organisation.
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Building healthy relationships is fundamental to personal well-being and happiness. These relationships are based on mutual respect, trust, and effective communication. They require active listening, empathy, and a willingness to understand each other's perspectives. By investing time and effort into nurturing these connections, individuals can create a supportive and enriching environment that enhances their quality of life and fosters emotional resilience. This webinar dives into these essential elements, offering practical tips and strategies to help you cultivate and sustain healthy relationships in various aspects of your life.
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Discover how to effortlessly dissect complex datasets, create dynamic visualisations, and streamline repetitive tasks with automation in our Excel Tips and Tricks webinar. Dive into expert strategies and practical exercises designed to elevate your Excel proficiency and transform your data-handling capabilities. Watch this interactive and engaging session, complete with practical exercises and expert guidance, to develop the skills needed to efficiently tackle data challenges. This training will make you faster and more proficient in Excel, enhancing your ability to manage and analyse data with ease.
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Discover the power of self-advocacy with our transformative webinar, 'Self Advocacy | Be Your Own Champion.' Learn how to effectively communicate your needs, navigate challenges with resilience, and cultivate a mindset of empowerment. Whether you're aiming for career advancement, navigating personal relationships, or seeking personal growth, this webinar offers practical strategies and expert insights to help you become your own advocate.
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Unlock your potential and elevate your career with our Lean Six Sigma Yellow Belt Webinar. Learn to identify and eliminate waste, streamline operations, and drive impactful results in any industry. Whether you are new to process improvement or looking to formalise your expertise, this webinar offers the perfect opportunity to enhance your professional skill set and advance your career.
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Dive deeper into the methodologies and tools that drive efficiency and quality within organisations. This Lean Six Sigma Yellow Belt session builds on foundational knowledge, focusing on practical applications of Lean Six Sigma principles. Learn to tackle real-world challenges with enhanced techniques, gain insights from expert instructors, and engage in interactive exercises designed to refine your problem-solving abilities. Whether you're looking to advance your career or drive impactful change within your team, this webinar provides the expertise and confidence you need to excel in the world of process improvement.
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Dive deeper into the methodologies and tools that drive efficiency and quality within organisations. This Lean Six Sigma Yellow Belt session builds on foundational knowledge, focusing on practical applications of Lean Six Sigma principles. Learn to tackle real-world challenges with enhanced techniques, gain insights from expert instructors, and engage in interactive exercises designed to refine your problem-solving abilities. Whether you're looking to advance your career or drive impactful change within your team, this webinar provides the expertise and confidence you need to excel in the world of process improvement.
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This "Women in Leadership | IQ vs EQ" webinar highlights how female leaders leverage their intellectual acumen (IQ) alongside their emotional intelligence (EQ) to drive innovation, inspire teams, and foster inclusive, thriving workplaces. Join us in celebrating the unique strengths women bring to leadership roles, where strategic thinking meets empathetic connection, resulting in unparalleled success and progress. Embrace the future of leadership that balances the mind and heart, showcasing how women are not just leading but revolutionising the way we envision effective leadership
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Whether you're just starting out or need a refresher, this session will provide you with the foundational skills necessary to navigate and utilise Excel effectively. Dive into the essentials of spreadsheet navigation, basic formulas, and formatting with our step-by-step guidance. This interactive and engaging recording offers practical insights and hands-on experience, ensuring you gain the confidence to handle everyday tasks with ease. Don't miss out on this 90-minute opportunity to enhance your spreadsheet skills and streamline your workflow. Watch now and transform the way you work with Excel!
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Learn to effortlessly dissect complex datasets, create dynamic visualisations, and streamline repetitive tasks with automation. This webinar equips you with the essential skills to confidently navigate Excel’s advanced functionalities, empowering you to handle any data challenge with precision and efficiency. Join our interactive and engaging session, featuring practical exercises and expert guidance, to develop the skills needed to efficiently tackle data challenges. Equip yourself with essential Excel techniques to master any data task and elevate your professional endeavours to new heights.
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Getting a good night's rest is essential for maintaining optimal health and well-being. Quality sleep rejuvenates the body, sharpens the mind, and boosts mood, enabling you to tackle daily challenges with vigor and clarity. It plays a critical role in supporting physical health, improving cognitive function, and enhancing emotional resilience. By prioritising restorative sleep, you can improve productivity, strengthen your immune system, and elevate your overall quality of life.
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Dive into the next level of Excel expertise with our Intermediate Excel Skills webinar, a comprehensive 90-minute session designed to elevate your spreadsheet proficiency. Discover advanced formulas, data manipulation techniques, and powerful functions that will enhance your ability to analyse and present data with precision.
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Learn about the significance of self-care, discover practical self-care strategies, and gain insights into setting boundaries and saying no. Whether you're balancing work, family, or other commitments, building a sustainable self-care routine is essential for your well-being. Don't miss this opportunity to invest in yourself and achieve a healthier, more balanced life!
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Join us for an empowering webinar focused on cultivating confidence to say "no" in leadership positions. Explore strategies for setting boundaries, effectively communicating limits, and overcoming guilt and people-pleasing tendencies. Learn techniques for saying "no" while maintaining professional relationships whether you're a seasoned executive or an aspiring leader, mastering the power of "no" is essential for success.
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Explore managing inclusively, motivating your team, and influencing stakeholders. Whether you're a seasoned manager or new to leadership roles, this webinar will provide you with valuable insights and practical strategies to enhance your leadership skills. Don't miss this opportunity to become a more effective and inclusive leader!
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Learn about different influence styles, when to use them, and how to separate the people from the problem to achieve a 'win-win' outcome. Whether you're negotiating with stakeholders, managing conflicts, or seeking buy-in for your ideas, mastering these skills is essential for success.
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Join us for an inspiring session focused on sustaining your leadership position for long-term success. Explore strategies for cultivating mentors, allies, and peer connections, continuous learning and growth, and achieving work-life integration to avoid burnout. Whether you're aiming to climb the corporate ladder or striving to maintain your current leadership role, this session will provide you with practical insights and tools to sustain leadership excellence while prioritizing personal wellness.
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Learn essential skills for prioritising tasks effectively, delegating responsibilities, and mastering the art of saying 'no' when necessary. Whether you're a new manager or a seasoned leader, building resilience is essential for success in today's fast-paced work environment.
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Learn how to boost productivity and collaboration online, while ensuring that everyone has a voice. Discover techniques for facilitating virtual meetings with inclusivity in mind, and explore best practices for structuring meetings for maximum impact. Whether you're a seasoned pro or new to virtual meetings, this webinar will provide you with the tools and techniques you need to lead successful and engaging online meetings.
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In this webinar, we'll provide you with the confidence and knowledge to promote a healthy and supportive working environment for those experiencing menopause. We'll cover essential topics such as understanding menopause, dispelling common myths, identifying common symptoms, and managing those symptoms effectively. We'll also discuss treatment and lifestyle options, including Hormone Replacement Therapy (HRT), and how menopause impacts the workplace.
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From advanced data analysis techniques to User forms, you will discover functions to the advanced uses of Excel to take your skills to the next level. Using the worksheet follow along and gain the expertise needed to tackle intricate data challenges and become a true Excel virtuoso.
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Playback our exclusive member webinar on "PowerPoint Basics," designed to help you create impressive and effective presentations with ease. Learn how to design slides that captivate and communicate, enter content swiftly, and use visuals to emphasise your key points. We'll also show you how to present your data professionally, ensuring your audience stays engaged and informed. Perfect for beginners and anyone looking to enhance their PowerPoint skills, this webinar will equip you with the tools to create standout presentations in no time.
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Learn how to automate anything in Excel, saving time and increasing efficiency. We'll show you how to get Excel to write your code, simplifying the automation process. Dive into loops and If statements to enhance your scripts' functionality, and discover how to use message boxes for effective user interaction. Perfect for anyone looking to boost their Excel skills, this webinar will equip you with the tools to harness the full power of Excel Macros and VBA.
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Join our comprehensive White Belt Programme, designed to be delivered in two engaging webinars, perfect for those new to the field and eager to build a solid foundation. In this first webinar, you'll learn the essentials of process improvement, including fundamental concepts and techniques to identify and address inefficiencies.
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Join our comprehensive White Belt Programme, designed to be delivered in two engaging webinars, perfect for those new to the field and eager to build a solid foundation. This second webinar will delve deeper into practical applications, guiding you through real-world scenarios and equipping you with the skills to implement changes effectively. By the end of the programme, you'll be well-prepared to contribute to process improvement initiatives and drive positive outcomes in your organisation.
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Delivered by Ken Kilbride, CEO of ADHD Ireland, discover valuable insights into what ADHD is and how it commonly presents among people. Explore ways to foster a supportive and inclusive work environment through practical accommodations and tools. Discover how ADHD Ireland supports individuals and organisations, promoting acceptance and providing resources to help everyone succeed.
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This session will help you build confidence in giving constructive criticism, with a focus on structuring the conversation for clarity and impact. Discover techniques to ensure your feedback is well-received and effective, and learn how to end the conversation on a positive note, fostering growth and improvement. Perfect for managers, team leaders, and anyone looking to enhance their communication skills, this webinar will empower you to give feedback that drives positive change.
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Approximately 11% of the population is affected by anxiety, which translates to hundreds of thousands of individuals dealing with this condition on a daily basis. For World Mental Health Day we bring you this encouraging webinar on how to manage the effects of Anxiety with practical tips and advice. We will also explore the valuable resources available to help you move forward beyond the constraints of anxiety.
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In this session, we'll explore common but often overlooked obstacles faced by women, including the impact of unconscious bias and systemic barriers. Learn strategies for building confidence and assertiveness, enhancing your self-confidence, and overcoming imposter syndrome. We'll also cover techniques for navigating workplace dynamics, including leveraging networks, mentorship opportunities, and advocating for yourself through effective negotiation.
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An informative and supportive webinar dedicated to understanding and navigating menopause. Gain a comprehensive overview of menopause, including its stages—perimenopause, menopause, and postmenopause—and the biological changes that occur during this time. Discover practical tips and natural remedies for managing common symptoms like hot flashes, night sweats, mood swings, and sleep disturbances. Learn about healthy lifestyle choices, including nutrition, exercise, and mental wellness, to support your overall health and well-being. Finally, explore strategies for maintaining mental health, dealing with emotional changes, and finding support from healthcare professionals, communities, and loved ones.
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In this session, you'll learn the essentials of becoming a mentor, including the key roles and responsibilities involved. We'll guide you through the mentoring process, offering practical tips for establishing productive mentoring relationships. Additionally, you'll discover strategies for developing your mentoring ability, enhancing your skills, and creating impactful action plans. Perfect for professionals at any stage of their career, this webinar will empower you to support and guide others toward success.
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Join our impactful three-part program "You Belong," designed to foster a more inclusive and respectful workplace. In the first session, "Everyone Has a Story," we'll explore equality cornerstones, acceptance, and understanding, focusing on building mutual respect and using appropriate language.
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Join our impactful three-part program "You Belong," designed to foster a more inclusive and respectful workplace. Part 2, "A Bully Free Zone," will highlight examples of workplace bullying, its long and short-term effects, and the responsibilities of employees, management, and HR in preventing and addressing it.
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Join our impactful three-part program "You Belong," designed to foster a more inclusive and respectful workplace. In this third and final session, "Help to Create a Sense of Belonging," you will be guided in demonstrating dignity and respect, identifying inappropriate actions, embracing workplace diversity, and being a role model. This program is essential for anyone committed to creating a supportive and inclusive work environment.
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Designed to enhance your professional communication skills, learn the basics of plain English to make your writing clear and concise. We'll cover essential email etiquette to ensure your messages are professional and effective. Improve your writing with tips on sentence length and grammar, and discover best practices for giving clear instructions. Finally, master the art of writing summaries that capture key points efficiently. Perfect for professionals at all levels, this webinar will help you communicate with confidence and clarity in all your business writing.
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Designed to help you navigate the unique challenges of transitioning from peer to manager, and learn strategies for making a smooth transition while building and maintaining professional relationships. You'll discover strategies for developing your mentoring ability, enhancing your skills, and creating impactful action plans. Perfect for new managers or those anticipating a promotion, this webinar will equip you with the skills to lead your former peers with confidence and respect.
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Discover how to effortlessly dissect complex datasets, create dynamic visualisations, and streamline repetitive tasks with automation in our Excel Tips and Tricks webinar. Dive into expert strategies and practical exercises designed to elevate your Excel proficiency and transform your data-handling capabilities. Watch this interactive and engaging session, complete with practical exercises and expert guidance, to develop the skills needed to efficiently tackle data challenges. This training will make you faster and more proficient in Excel, enhancing your ability to manage and analyse data with ease.
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Start by understanding the nature of stress, including stressors and eustress, and explore the different categories of stress. Learn how to identify and spot your stress triggers, and discover practical tips for managing anxious thoughts. We’ll also cover a range of stress management techniques to help you maintain balance and resilience. Ideal for anyone looking to improve their well-being and reduce stress, this webinar will equip you with strategies to manage stress proactively and effectively.
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Learn techniques to spot and seize leadership opportunities within your organisation, and create personal development plans to align your career goals with your leadership ambitions. Whether you're aiming to climb the corporate ladder or striving to maintain your current leadership role, this session will provide you with practical insights and tools to sustain leadership excellence while prioritising personal wellness.
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Learn key negotiation skills that will help you navigate and address conflicts constructively. Explore different conflict management styles and discover how to adapt your approach to suit various situations. Finally, gain strategies for finding resolution and achieving mutually beneficial outcomes. Ideal for anyone looking to improve their conflict resolution abilities, this webinar will provide you with practical tools to manage and negotiate conflicts with confidence.
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Gain a comprehensive overview of dyslexia, ADHD, and other common neurodiverse conditions, while debunking myths and misconceptions about neurodiverse employees. Learn how to create an inclusive work environment by implementing workplace accommodations, flexible arrangements, and inclusive policies. Explore effective communication and collaboration strategies tailored to neurodiverse team members, and discover how to leverage their unique strengths. Finally, find out how to provide ongoing support, access resources, and promote mental health and well-being for neurodiverse employees. Perfect for managers and HR professionals, this webinar will equip you with the knowledge and tools to foster a supportive and inclusive workplace.
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In this session, we'll explore the notable accomplishments and milestones reached by female leaders in 2025, inspired by their success stories across various industries. This webinar will also focus on fostering a collaborative community among female leaders to drive collective progress and continued success. Perfect for anyone looking to celebrate and support women in leadership, this session will provide valuable insights and inspiration.
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Join us for "Christmas Survival Kit," a timely webinar designed to help you navigate the festive season with ease. Explore common Christmas challenges and expectations, including managing financial pressures and avoiding common thinking traps that can impact your well-being. Learn practical self-care strategies to maintain balance and joy throughout the holiday season. Perfect for anyone looking to reduce stress and enjoy a more fulfilling Christmas, this webinar will equip you with tools and tips to handle the holidays with confidence and care.
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Start the new year by unlocking the secrets to lasting change! In this insightful webinar, you'll learn practical strategies for breaking old habits and building new, empowering ones. Discover how to leverage neuroplasticity, enhance your mental fitness, set healthy boundaries, and take purposeful actions toward your goals.
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Learn how to create an inclusive recruitment process that attracts and values diverse talent. This webinar will guide you through the essentials of bias-free hiring, including fostering an ED&I-centered culture, reducing unconscious bias, and strengthening diversity in leadership.
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This CPD-accredited Mental Health Champion webinar provided essential knowledge on understanding mental health and the vital role champions play in supporting individuals. Participants learned how to identify common mental health issues and effectively assist those in crisis. The session also focused on reducing workplace stigma and creating an environment where mental health is normalized. Lastly, practical strategies for self-care were discussed, ensuring champions maintain their well-being while supporting others.
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Dive into the world of artificial intelligence and discover the potential of AI tools like ChatGPT and Midjourney. In this introductory webinar, you'll learn key concepts and principles of AI technology, explore ethical and privacy considerations, and gain hands-on insight into how these tools can enhance creativity and productivity in the workplace.
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Learn how to effectively manage workplace disciplinary issues and grievances with clear distinctions between grievance and discipline. This webinar covers the importance of policies, procedures, and upholding natural justice in handling workplace matters.
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Designed to enhance your professional communication skills, learn the basics of plain English to make your writing clear and concise. We'll cover essential email etiquette to ensure your messages are professional and effective. Improve your writing with tips on sentence length and grammar, and discover best practices for giving clear instructions. Finally, master the art of writing summaries that capture key points efficiently. Perfect for professionals at all levels, this webinar will help you communicate with confidence and clarity in all your business writing.
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Join us for an empowering webinar where we explore how women in leadership can communicate with confidence and assertiveness. Learn the difference between assertiveness and aggressiveness, discover the power of assertive communication, and gain strategies for navigating authority with confidence to inspire and lead effectively.
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Enhance your understanding of neurodiversity and its importance in the workplace. This webinar will cover how to create an inclusive environment, address challenges, and reduce stigma for neurodiverse employees. Learn practical strategies to foster a more supportive and productive workplace for everyone.
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Unlock the skills to manage your time more effectively and boost productivity. In this practical webinar, you'll learn strategies for prioritising tasks, mastering time-blocking techniques, and confidently setting boundaries. Discover how to overcome procrastination and take control of your day with proven time management methods.
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Discover the keys to creating a cohesive and high-performing team. This webinar will explore team dynamics, communication strategies, and ways to build trust and engagement. Learn practical techniques for problem-solving and conflict resolution to strengthen team collaboration and drive success.
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Learn to handle workplace conflicts with confidence and clarity. This webinar explores the nature and causes of conflict, strategies for resolution, and techniques to minimise negative impacts. Gain practical skills to manage disputes effectively and create a more harmonious work environment.
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Master the fundamentals of Excel with this CPD-accredited webinar. Learn how to navigate Excel interface, input data into cells, and use basic formulas. Explore common functions, sorting, and filtering techniques to organise and analyse data efficiently. Perfect for beginners looking to boost their Excel skills.
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Stay up-to-date with GDPR compliance in this CPD-accredited webinar. Refresh your understanding of the General Data Protection Regulation and explore the lessons learned since its implementation. Deepen your knowledge of key concepts, including the lawful basis for processing, maintaining Records of Processing Activities (RoPA), and the pivotal role of the Data Protection Commissioner. Ideal for professionals looking to reinforce their GDPR knowledge and ensure compliance.
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Unlock the secrets to confident communication in any situation. In this webinar, we'll explore how to discover and build your confidence, manage nerves, control inner chatter, and prepare effectively to communicate with clarity and impact. Gain the tools you need to speak up and succeed.
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Explore the connection between sleep and overall health, understand the common causes of sleep struggles, and learn practical strategies to fix your sleep routine. Develop long-lasting habits for better rest and wake up feeling refreshed and rejuvenated. Ideal for anyone looking to enhance their sleep quality and well-being.
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Gain a deeper understanding of unconscious bias and its impact on our personal and professional lives. This webinar will help you uncover hidden biases, explore strategies to recognise and challenge them, and provide actionable steps to promote fairness and equity in all areas of life.
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Join us for an interactive and immersive session on mindfulness. Learn the fundamentals and benefits of mindfulness, participate in guided mindfulness exercises, and explore how to apply mindfulness to everyday situations. This webinar will also provide you with practical tools to build and sustain your mindfulness practice for long-term well-being.
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Master the art of stakeholder management with this practical webinar. Learn key principles for identifying and engaging stakeholders, develop strategies for influencing and collaborating with key parties, and gain valuable insights into effective planning to ensure alignment and success in your projects.
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Dive deeper into the world of spreadsheets and data manipulation as you master essential tools and techniques to streamline your workflow. Whether you're analysing data, creating dynamic charts, or automating tasks, this course empowers you to excel with confidence.
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Equip yourself with the skills to effectively manage remote and hybrid teams. This webinar will address the unique challenges of hybrid and remote work environments, provide strategies for fostering team culture, improving communication, and managing performance. Gain insights to lead your team with confidence, no matter where they are located.
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Unlock the secrets to delivering captivating presentations with confidence. This webinar will help you understand how to effectively engage your audience, deliver your message with clarity, and integrate powerful stories into your presentations. Gain practical tips on how practice can help you refine and perfect your presentation skills.
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This webinar, A Comprehensive Introduction to Lean, offers a practical overview of Lean principles and their application in project management. Topics covered include the history of Lean, an introduction to Lean Six Sigma and DMAIC, and key project documentation such as the Business Case, Project Charter, and Work Breakdown Structure. The session also explores essential tools and techniques, including the Power/Influence Matrix, RACI Matrix, and Fishbone Diagram—making it a valuable starting point for anyone new to Lean methodologies.
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In this recorded webinar, exclusively available for our members, we explore the roots of impostor syndrome, help you recognise its signs, and provide practical techniques to build confidence and reclaim your self-belief. You'll gain effective strategies to overcome feelings of inadequacy, enhancing both your professional and personal life.
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In this insightful recorded webinar, you'll master advanced Excel techniques designed specifically for power users. Explore powerful functions, sophisticated formulas, data analysis tools, pivot tables, automation with macros, and visualisation techniques to significantly enhance your productivity. Learn how to handle complex datasets with confidence and efficiency.
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In this practical recorded webinar, you'll learn essential skills for effectively resolving and handling complaints. Discover proven techniques for managing challenging conversations, maintaining customer satisfaction, and turning complaints into opportunities for improvement. Gain valuable insights into conflict resolution, effective communication, and strategies to confidently address and diffuse difficult situations. Whether you're in customer service, management, or any frontline role, this session provides actionable advice to boost your confidence and capability in complaint management.
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In this practical and engaging recorded webinar, you’ll build a strong foundation in Microsoft Excel. Designed for beginners, this CPD-certified course walks you through essential Excel functions, formatting basics, simple formulas, data entry techniques, and how to create clear, professional spreadsheets. Perfect for professionals new to Excel or looking to refresh their basic skills, this session gives you the confidence to start working with spreadsheets efficiently and effectively in any workplace setting.
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In this practical recorded webinar, you'll gain essential tools, tips, and tactics to interview candidates with confidence. Learn how to prepare effectively, ask the right questions, assess responses fairly, and avoid common pitfalls in the interview process. Whether you're new to interviewing or looking to refine your technique, this session offers actionable guidance to improve your hiring decisions and enhance the candidate experience.
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Catch up on Part 1 of our Lean White Belt series with this on-demand recording. In this session, you'll be introduced to the core principles of Lean thinking, including waste reduction, process improvement, and the mindset behind continuous improvement. Whether you're new to Lean or need a refresher, this webinar builds essential knowledge and shows you how to start applying Lean tools confidently in your own role. It’s a practical, no-fluff foundation designed to support long-term success.
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Catch up on Part 2 of our Lean White Belt series with this on-demand recording. In this session, you'll take your understanding of Lean to the next level by exploring practical tools and techniques to identify inefficiencies, streamline workflows, and drive measurable improvements. Building on the core principles from Part 1, this webinar dives deeper into applying Lean in real-world scenarios. You'll gain hands-on insights into problem-solving methods, root cause analysis, and strategies for engaging teams in continuous improvement. Whether you’re looking to strengthen your Lean toolkit or bring more structure to improvement efforts in your role, this session equips you with actionable skills to create lasting impact.
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Assertiveness is a key communication skill that helps individuals express themselves clearly, confidently, and respectfully. This webinar explores the principles of assertive behaviour, including how to set boundaries, say “no” without guilt, and handle challenging conversations effectively. Through practical examples and relatable scenarios, the session provides tools to help you become more confident in everyday interactions, whether at work or in personal situations. It's ideal for anyone looking to improve their communication style and build stronger, more respectful relationships.
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Discover how today’s leading AI tools can support productivity, streamline workflows, and enhance decision-making. In this practical demonstration, we explore real-world uses of Gemini and Copilot, showcasing how they can be applied across common business scenarios. Whether you’re just getting started with AI or looking to expand your toolkit, this replay offers valuable insights and practical tips. Watch at your own pace and learn how to make the most of these powerful technologies in your day-to-day work.
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This webinar, Managing Aggressive Behaviour: Proven Strategies for a Calm Resolution, provides practical, real-world techniques for recognising, understanding, and effectively responding to aggressive behaviour in a professional setting. Through case examples, de-escalation tools, and communication strategies, participants will learn how to stay calm under pressure, maintain personal safety, and guide interactions towards positive, constructive outcomes. Whether you work in customer service, healthcare, education, or team leadership, this session offers actionable skills you can apply immediately.
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Master the fundamentals of Excel with this CPD-accredited webinar. Learn how to navigate Excel interface, input data into cells, and use basic formulas. Explore common functions, sorting, and filtering techniques to organise and analyse data efficiently. Perfect for beginners looking to boost their Excel skills.
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Catch up on our "Essential Skills Every New Manager Must Master" webinar with this on-demand recording. In this session, leadership coach Rachel Owens guides first-time managers through the critical skills needed to transition from team member to effective leader. You'll learn how to build confidence, communicate with impact, and manage your team successfully from day one. This practical session goes beyond theory to address the real challenges new managers face. Rachel shares proven strategies for setting expectations, giving feedback, handling difficult conversations, and motivating your team. You’ll also explore time management techniques and methods to balance your new responsibilities while maintaining trust and credibility. Whether you’re stepping into your first management role or looking to sharpen your leadership toolkit, this webinar equips you with actionable skills to succeed and grow as a manager.
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In this practical and engaging recorded webinar, you’ll learn how to take clear, accurate, and professional meeting minutes that add real value. Discover proven techniques for listening effectively, structuring your notes, and capturing key decisions and actions with confidence. Whether you’re new to minute taking or looking to refine your existing approach, this session provides the skills and insights to help you produce concise, high-quality minutes every time — ensuring meetings are well-documented and outcomes are followed through.
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In this dynamic and practical recorded webinar, you’ll discover proven sales techniques designed to help you connect with clients, build trust, and close deals with confidence. Learn how to identify customer needs, communicate value effectively, and handle objections like a pro. Whether you’re new to sales or an experienced professional looking to sharpen your approach, this session delivers actionable strategies you can apply right away to boost your performance, strengthen relationships, and achieve consistent sales success.
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In this insightful recorded webinar, you'll master advanced Excel techniques designed specifically for power users. Explore powerful functions, sophisticated formulas, data analysis tools, pivot tables, automation with macros, and visualisation techniques to significantly enhance your productivity. Learn how to handle complex datasets with confidence and efficiency. Ideal for analysts, managers, accountants, and professionals who regularly utilise Excel, this session equips you with actionable strategies to elevate your expertise and streamline your workflow.
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In this results-focused recorded webinar, you’ll uncover practical digital marketing tips that truly deliver. Learn how to enhance your online presence, engage your target audience, and turn marketing activity into measurable impact. Whether you’re managing social media, email campaigns, or digital advertising, this session shares clear strategies and proven techniques to help you improve performance, optimise content, and make smarter marketing decisions that drive real results.
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In this insightful and practical recorded webinar, you’ll learn the core principles of effective people management — from communication and motivation to performance and development. Discover how to lead with confidence, foster collaboration, and bring out the best in every member of your team. Whether you’re a new manager or an experienced leader, this session provides valuable guidance on building trust, giving feedback, and managing individuals with empathy and purpose. You’ll leave with clear, actionable strategies to strengthen your leadership approach and drive team success.
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In this webinar, you’ll discover essential recruitment techniques, gain confidence in your approach, and learn how to apply effective LinkedIn strategies for hiring success. Our expert trainer will guide you through every stage of the recruitment process, from sourcing and engaging candidates to conducting impactful interviews and improving retention.
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In this webinar, you’ll explore essential AI tools, boost your productivity, and apply smart organisation strategies with success. Discover how to use AI to automate routine work, manage your time more effectively, and stay ahead in a fast-changing digital world.
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Learn how to budget better, build healthy saving habits, understand Credit Union support, and take control of your financial future, whatever life stage you're at. You’ll discover practical ways to manage everyday expenses, plan for the future, and reduce financial stress. Our expert-led session will also explain how Credit Unions can offer personalised support, affordable lending options, and community-based advice to help you reach your goals.
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Learn to overcome workplace fears, build lasting confidence, and communicate clearly in meetings, presentations, and everyday conversations. This course will help you understand what holds you back and give you practical tools to manage nerves, express ideas clearly, and handle challenging situations with confidence.
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In this webinar, you’ll discover how to turn your internal communications into powerful engagement tools. You’ll explore proven internal marketing strategies used by top-performing organisations to boost participation in learning programmes, get hands-on with practical templates you can apply immediately, and learn how to create lasting excitement around your L&D initiatives. By the end, you’ll walk away with clear, actionable ideas to strengthen your learning culture and inspire your people to learn, grow, and succeed.
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This concise webinar is your blueprint for professional breakthrough. You'll learn to actively tackle common workplace fears—like the anxiety of public speaking or speaking up in meetings—by mastering practical techniques to build genuine, everyday confidence.
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Learn how to manage end-of-year stress effectively, prioritise key deadlines without feeling overwhelmed, and set healthy boundaries to maintain balance during the busiest season. This course will help you recognise signs of burnout, build practical routines to protect your wellbeing, and develop strategies to stay focused and positive as you close out the year. By resetting your mindset and energy, you’ll enter the new year with clarity, motivation, and a renewed sense of control.
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Learn how to deliver honest, constructive feedback with confidence and clarity, ensuring your message supports growth rather than defensiveness. This course will guide you through leading structured, impactful appraisals that recognise achievement while identifying clear development areas. You’ll discover practical techniques for balancing praise with improvement points, handling difficult conversations with professionalism, and setting actionable goals that drive performance. By the end, you’ll be equipped to hold meaningful reviews that leave your team motivated, valued, and fully aligned on the next steps for success.
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Learn to harness emotional intelligence in a way that elevates your impact as a leader. You’ll develop a deeper understanding of your own emotions and the emotions of those around you. This helps you communicate with clarity, strengthen your presence, and build relationships that feel genuine and productive. You’ll also gain practical strategies for staying composed under pressure, navigating difficult conversations, and responding to challenges with confidence and empathy.
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Across the sessions, we’ll explore personal stories, the power of appropriate language, and how to recognise and address unconscious bias to help everyone feel seen, heard, and valued. Through interactive discussions and reflective exercises, you’ll learn how to identify subtle forms of exclusion, understand the impact of your words and actions, and create meaningful connections across differences.
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Across the sessions, we’ll explore personal stories, the power of appropriate language, and how to recognise and address unconscious bias to help everyone feel seen, heard, and valued. Through interactive discussions and reflective exercises, you’ll learn how to identify subtle forms of exclusion, understand the impact of your words and actions, and create meaningful connections across differences.
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Master key report writing skills so you can structure your ideas logically, use clear, concise language, and present information in a professional format your audience can trust. Learn how to turn complex data into simple, visual insights that decision-makers can act on quickly. By the end, you will be able to confidently craft reports, proposals, and briefing documents that not only inform but also influence opinions, secure buy in, and drive action.
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