New Learning Hub Version 1

Managing End of Year Stress

Learn practical tools to prioritise tasks, set boundaries, and protect your wellbeing while resetting for the year ahead.

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Explore Popular On-Demand Courses

Learning is a lifelong journey. Build job-ready skills at your own pace with expert-led, on-demand training from DCM Learning.

Time Management

3hrs 18 minutes

Self-paced

Course Details

Good time management reduces stress and helps you achieve more with less effort. This course shows you how to take control of your schedule, focus on priorities, and make the best use of your day.

Discover practical tools and techniques to plan effectively, avoid procrastination, and balance productivity with wellbeing.

What you’ll learn:

Importance of effective time management
Learn how to prioritise tasks and goals
Apply techniques to reduce procrastination
Build healthier habits for balance and productivity

Interviewing Skills

3hrs 20 minutes

Self-paced

Course Details

Strong interview skills can open the door to new opportunities. This course helps you prepare with confidence, communicate your strengths, and make a lasting impression.

Learn how to handle common interview questions, present yourself effectively, and build the confidence to succeed in any interview situation.

What you’ll learn:

Understand what employers look for in interviews
Learn strategies to prepare and practise effectively
Develop skills to answer questions with confidence
Present yourself positively to stand out

Technical Report Writing

2hrs 27 minutes

Self-paced

Course Details

Clear and concise technical reports are essential for sharing complex information effectively. This course helps you structure reports, present data clearly, and communicate with precision.

Learn practical techniques to plan, write, and edit technical reports that are professional, accurate, and easy to understand.

What you’ll learn:

Understand the purpose and structure of technical reports
Learn how to present data and findings clearly
Apply techniques for clear, concise writing
Edit and refine reports for accuracy and impact

Understand the key stages of project management
Learn how to set clear goals and objectives
Apply tools to plan and manage resources effectively
Keep projects on track and deliver successful outcomes

Agile & Scrum

2hrs 16 minutes

Self-paced

Course Details

Agile and Scrum are two of the most effective frameworks for delivering projects in today’s fast-paced environments. This course introduces the core principles and shows how they can improve teamwork, adaptability, and results.

Learn how Agile values and Scrum practices work in real projects, including roles, ceremonies, and tools that help teams deliver value faster and more effectively.

What you’ll learn:

Understand the principles of Agile project management
Learn the key roles and ceremonies in Scrum
Apply Agile practices to improve teamwork and delivery
Recognise how Agile and Scrum drive adaptability and results

Managing Remote Teams

1hr 2 minutes

Self-paced

Course Details

Leading a remote team requires clear communication, trust, and adaptability. This course helps you develop the skills to manage performance, keep people engaged, and build strong connections from a distance.

Learn practical strategies to support collaboration, motivate your team, and overcome the unique challenges of remote and hybrid working environments.

What you’ll learn:

Understand the challenges of managing remote teams
Learn strategies to maintain clear communication
Build trust and engagement at a distance
Support performance and collaboration remotely

Role of a Lean Yellow Belt in improvement projects
Learn key tools for analysing and improving processes
Apply problem-solving and process mapping techniques
Support Lean projects through effective teamwork

Understand the purpose and principles of AML regulations
Recognise the signs of potential money laundering
Learn your responsibilities in reporting suspicious activity
Support compliance and reduce financial crime risks

Anti-Money Laundering (AML) for Leaders

2hrs

Self-paced

Course Details

Leaders carry added responsibility when it comes to preventing financial crime. This course helps managers and senior staff understand their obligations under Anti-Money Laundering (AML) regulations and how to implement effective safeguards.

What you’ll learn:

Understand leadership responsibilities under AML regulations
Learn how to implement and oversee AML policies
Support teams in recognising and reporting suspicious activity
Build a culture of compliance and accountability

Data Protection: GDPR Fundamentals

1hr 20 minutes

Self-paced

Course Details

Protecting personal data is a legal and ethical responsibility for every organisation. This course introduces the core principles of GDPR and helps you understand how to handle data safely and compliantly.

Learn what GDPR means in practice, your responsibilities when working with personal data, and how to reduce risks by following best practices for data protection.

What you’ll learn:

Understand the key principles of GDPR
Learn responsibilities when handling personal data
Recognise the risks of non-compliance
Apply best practices for data protection in daily work

Understand the principles of business agility
Learn the core elements of the framework
Apply agile thinking across teams
See how agility drives resilience and innovation

Explore Bite-Size Courses

Understand the traits of high-performing teams
Learn how to build trust and shared goals
Strengthen collaboration and accountability
Apply strategies to sustain team performance

Understand the purpose and benefits of Kaizen events
Learn how to plan and prepare effectively
Apply Lean tools to deliver rapid improvements
Sustain results through follow-up and team engagement

Managing Remote Teams

58 minutes

Self-paced

Course Details

Learn practical strategies to support collaboration, motivate your team, and overcome the unique challenges of remote and hybrid working.

What you’ll learn:

Understand the challenges of leading remote teams
Learn strategies to maintain clear communication
Build trust and engagement at a distance
Support collaboration and performance remotely

Managing Stress in the Workplace

1hr 4 minutes

Self-paced

Course Details

Workplace stress affects both wellbeing and performance. This course helps managers recognise the signs of stress in their teams and apply strategies to create a healthier, more supportive working environment.

Learn how to identify causes of workplace stress, support individuals effectively, and build a culture that promotes balance, resilience, and wellbeing.

What you’ll learn:

Recognise the signs and causes of workplace stress
Learn strategies to reduce stress at work
Support individuals in managing pressure
Promote a culture of wellbeing and resilience

Minute Taking Tips

1hr 6 minutes

Self-paced

Course Details

Accurate and concise minutes help meetings stay productive and ensure key decisions are recorded. This course shares practical tips to make minute taking easier, faster, and more effective.

Learn how to prepare before meetings, take clear notes during discussions, and write minutes that are professional and easy to follow.

What you’ll learn:

Understand the essentials of good minute taking
Learn how to prepare and stay organised
Capture key points clearly and concisely
Produce minutes that are professional and useful

Motivating your Team

36 minutes

Self-paced

Course Details

Motivation drives performance, engagement, and results. This course helps managers understand what inspires people and how to create the right conditions for teams to stay energised and committed.

Learn strategies to recognise individual needs, build morale, and sustain motivation through effective leadership and communication.

What you’ll learn:

Understand what drives team motivation
Learn strategies to inspire and engage employees
Recognise and respond to individual needs
Build a motivated and high-performing team

Motivating Yourself

1hr 4 minutes

Self-paced

Course Details

Self-motivation is key to achieving goals and staying resilient in challenging times. This course helps you understand what drives you and how to maintain focus, energy, and determination.

Learn practical techniques to set meaningful goals, build positive habits, and keep yourself motivated even when faced with obstacles.

What you’ll learn:

Understand what drives personal motivation
Learn how to set goals that inspire action
Build habits that sustain focus and energy
Stay motivated when challenges arise

Negotiating Conflict

1hr 28 minutes

Self-paced

Course Details

Conflict is natural, but how it’s handled makes all the difference. This course helps you develop the skills to negotiate conflict constructively, turning challenges into opportunities for stronger relationships and better outcomes.

Learn practical strategies to manage disagreements, find common ground, and build solutions that work for everyone involved.

What you’ll learn:

Understand the nature and causes of conflict
Learn strategies to manage disputes constructively
Negotiate to find fair and balanced solutions
Strengthen relationships through effective conflict resolution

Presenting with Impact

1hr 15 minutes

Self-paced

Course Details

A powerful presentation can inspire action and leave a lasting impression. This course helps you design and deliver presentations that capture attention, engage audiences, and communicate messages with confidence.

Learn how to structure content effectively, use body language and voice for impact, and adapt your style to different audiences and settings.

What you’ll learn:

Understand the elements of an impactful presentation
Learn how to structure and deliver with clarity
Use body language and voice to engage audiences
Adapt presentation style to different situations

Product Backlog

44 minutes

Self-paced

Course Details

The product backlog is the heart of Agile project planning. This course helps you understand how to create, manage, and prioritise backlog items so teams deliver the most value first.

Learn how to refine backlog items, balance stakeholder needs, and keep the backlog clear and actionable to support smooth delivery.

What you’ll learn:

Understand the purpose of a product backlog
Learn how to create and refine backlog items
Prioritise effectively to deliver maximum value
Manage the backlog to support smooth delivery

Project Administration

53 minutes

Self-paced

Course Details

Project administration provides the structure that keeps projects organised and on track. This course introduces the key responsibilities, tools, and processes needed to support successful project delivery.

Learn how to manage project documentation, track progress, and support communication so projects run smoothly from start to finish.

What you’ll learn:

Understand the role of project administration
Learn how to manage documentation and reporting
Track progress and maintain project organisation
Support communication across project teams

Project Management Techniques

1hr 10 minutes

Self-paced

Course Details

Strong projects depend on clear methods and tools. This course introduces key project management techniques that help you plan, organise, and deliver effectively.

Learn how to apply techniques for scheduling, resource allocation, and risk management to keep projects on time and within scope.

What you’ll learn:

Understand the role of project management techniques
Learn methods to plan and schedule effectively
Apply tools to manage resources and risks
Keep projects on track from start to finish

Project Risk Management

1hr

Self-paced

Course Details

Every project faces risks, but with the right approach they can be managed effectively. This course introduces the principles of risk management and shows how to reduce threats while maximising opportunities.

Learn how to identify, assess, and respond to risks so your projects stay resilient, controlled, and set up for success.

What you’ll learn:

Understand the principles of project risk management
Learn how to identify and assess risks
Apply strategies to respond to and reduce risks
Build resilience to keep projects on track

Project Time Management

1hr

Self-paced

Course Details

Time is one of the most critical resources in any project. This course introduces the tools and techniques that help you plan, schedule, and control project timelines effectively.

Learn how to set realistic schedules, manage dependencies, and keep projects on track to deliver results on time.

What you’ll learn:

Understand the importance of time management in projects
Learn how to plan and schedule project activities
Manage dependencies and avoid delays
Apply techniques to keep projects on track

Public Speaking

57 minutes

Self-paced

Course Details

Public speaking is a powerful skill that builds confidence and influence. This course helps you prepare, practise, and deliver speeches that connect with audiences and leave a lasting impact.

Learn techniques to manage nerves, structure your message, and use body language and voice to engage and inspire others.

What you’ll learn:

Understand the principles of effective public speaking
Learn how to prepare and structure speeches
Manage nerves and build confidence
Use body language and voice to inspire audiences

Questioning & Listening Techniques

43 minutes

Self-paced

Course Details

Good communication starts with asking the right questions and truly listening. This course helps you develop questioning and listening skills that build understanding, trust, and stronger relationships.

Learn how to use different questioning styles, listen actively, and apply techniques that make conversations more effective and meaningful.

What you’ll learn:

Understand the role of questioning and listening
Learn different types of questions
Develop active listening techniques
Apply skills to build better conversations

Release and Sprint

42 minutes

Self-paced

Course Details

Releases and sprints are central to Agile project delivery. This course helps you understand how to plan, manage, and review sprints and releases to deliver value quickly and consistently.

Learn how to break work into sprints, coordinate releases, and use reviews and retrospectives to keep teams aligned and improving.

What you’ll learn:

Understand the purpose of releases and sprints
Learn how to plan and manage sprint cycles
Coordinate releases for consistent delivery
Use reviews and retrospectives to improve performance

Resilience and Optimism During a Crisis

1hr 6 minutes

Self-paced

Course Details

In times of crisis, resilience and optimism help people adapt and move forward. This course shows you how to stay grounded, manage stress, and maintain a positive outlook when challenges feel overwhelming.

Learn practical strategies to strengthen resilience, reframe challenges, and support yourself and others with optimism during difficult times.

What you’ll learn:

Understand the role of resilience in a crisis
Learn strategies to manage stress and pressure
Reframe challenges with a more positive outlook
Support yourself and others with optimism

Root Cause Analysis

49 minutes

Self-paced

Course Details

Root Cause Analysis is a structured method for identifying the underlying causes of problems. This course introduces key tools and techniques to help you move beyond quick fixes and deliver lasting solutions.

Learn how to analyse issues effectively, use problem-solving frameworks, and apply Root Cause Analysis to improve processes and decision-making.

What you’ll learn:

Understand the purpose of Root Cause Analysis
Learn key tools and techniques for analysis
Identify and address underlying causes of problems
Apply RCA to support lasting improvements

Scrum Fundamentals

1hr 11 minutes

Self-paced

Course Details

Scrum is one of the most widely used Agile frameworks for managing work. This course introduces the fundamentals of Scrum and shows how it helps teams deliver value quickly and effectively.

Learn the key roles, ceremonies, and artefacts of Scrum, and how they work together to support collaboration, transparency, and continuous improvement.

What you’ll learn:

Understand the principles and purpose of Scrum
Learn the key Scrum roles and responsibilities
Explore ceremonies and artefacts in Scrum
Apply Scrum fundamentals to improve teamwork

Selling over the Phone

1hr 9 minutes

Self-paced

Course Details

Selling over the phone requires clarity, confidence, and the ability to build trust without face-to-face contact. This course helps you develop the techniques to engage customers, handle objections, and close sales effectively.

Learn how to create a positive first impression, ask the right questions, and use active listening to tailor your pitch and build stronger customer relationships.

What you’ll learn:

Understand the principles of effective phone selling
Learn how to build rapport and trust remotely
Handle objections with confidence and skill
Close sales while creating positive experiences

Senior Level Communication

1hr 22 minutes

Self-paced

Course Details

Communicating at senior level requires clarity, confidence, and influence. This course helps you adapt your style to engage leaders, present information with impact, and build credibility at the top level.

Learn how to focus on what matters to senior stakeholders, deliver concise messages, and use communication to influence decisions and drive outcomes.

What you’ll learn:

Understand the expectations of senior-level communication
Learn how to deliver concise, impactful messages
Build credibility and confidence with senior stakeholders
Use communication to influence decisions and outcomes

Solving Common Project Problems

1hr 2 minutes

Self-paced

Course Details

Projects often face challenges like delays, scope changes, or resource issues. This course helps you identify common problems and apply practical solutions to keep projects moving forward.

Learn how to anticipate risks, manage obstacles, and resolve issues quickly so projects stay on track and deliver results.

What you’ll learn:

Understand common challenges in projects
Learn how to anticipate and prevent issues
Apply techniques to resolve problems effectively
Keep projects on track for successful delivery

Stakeholder Management

50 minutes

Self-paced

Course Details

Successful projects depend on strong stakeholder relationships. This course helps you identify stakeholders, understand their needs, and manage expectations to ensure alignment and support.

Learn practical strategies to build trust, communicate effectively, and handle challenging stakeholders to keep projects moving forward.

What you’ll learn:

Understand the role of stakeholders in projects
Learn how to identify and prioritise stakeholders
Communicate effectively to manage expectations
Build trust and handle challenges with confidence

Storytelling

52 minutes

Self-paced

Course Details

Storytelling is a powerful way to connect with people and make messages memorable. This course helps you craft and deliver stories that inspire, influence, and engage in professional settings.

Learn how to structure a compelling story, use emotion to connect with audiences, and apply storytelling techniques to presentations, leadership, and communication.

What you’ll learn:

Understand the power of storytelling in communication
Learn how to structure clear and engaging stories
Use emotion and examples to connect with audiences
Apply storytelling techniques in work and leadership

Technical Report Writing

46 minutes

Self-paced

Course Details

Clear technical reports turn complex information into insights that others can use. This course helps you structure reports, present data effectively, and communicate with accuracy and professionalism.

Learn how to plan, write, and edit technical reports so they are well-structured, easy to understand, and deliver the right level of detail for your audience.

What you’ll learn:

Understand the purpose and structure of technical reports
Learn how to present data and findings clearly
Write with accuracy, clarity, and professionalism
Edit and refine reports for maximum impact

The Importance of Body Language

1hr 7 minutes

Self-paced

Course Details

Body language plays a vital role in how messages are received and understood. This course helps you recognise the impact of non-verbal communication and use it to build trust, influence, and connection.

Learn how to read body language in others, use your own effectively, and adapt non-verbal cues to strengthen communication in different situations.

What you’ll learn:

Understand the role of body language in communication
Learn how to read and interpret non-verbal signals
Use body language to build trust and influence
Adapt non-verbal cues to different contexts

The Product Owner Role

54 minutes

Self-paced

Course Details

The Product Owner is a key role in Scrum, responsible for maximising value from the product. This course explains the responsibilities of a Product Owner and how they bridge the gap between stakeholders and the development team.

Learn how to manage the product backlog, set priorities, and work with teams to ensure the product delivers the right outcomes at the right time.

What you’ll learn:

Understand the responsibilities of a Product Owner
Learn how to manage and prioritise the backlog
Collaborate effectively with teams and stakeholders
Ensure delivery aligns with product goals and value

Understanding Team Dynamics

1hr 18 minutes

Self-paced

Course Details

Every team has its own dynamics that shape how people work together. This course helps you understand group behaviours, spot challenges, and build stronger, more effective teams.

Learn how to recognise different team roles, manage dynamics positively, and create an environment where collaboration and performance can thrive.

What you’ll learn:

Understand what team dynamics are
Recognise different roles and behaviours in teams
Learn how to manage team dynamics effectively
Build stronger collaboration and performance

User Stories

49 minutes

Self-paced

Course Details

User stories are a simple but powerful way to capture requirements in Agile. This course helps you understand how to write clear, valuable user stories that keep the focus on customer needs and outcomes.

Learn how to structure user stories, define acceptance criteria, and use them to guide collaboration between stakeholders and development teams.

What you’ll learn:

Understand the purpose of user stories in Agile
Learn how to write clear and valuable stories
Define acceptance criteria to guide delivery
Use user stories to improve collaboration and outcomes

Value Stream Mapping

52 minutes

Self-paced

Course Details

Value Stream Mapping is a Lean tool that helps visualise processes, highlight waste, and identify opportunities for improvement. This course introduces the method and shows how it supports efficiency and customer value.

Learn how to map a process, analyse current workflows, and design future states that streamline operations and drive continuous improvement.

What you’ll learn:

Understand the purpose of Value Stream Mapping
Learn how to create and interpret value stream maps
Identify waste and inefficiencies in processes
Use mapping to design improved future states

Voice of the Customer

39 minutes

Self-paced

Course Details

The Voice of the Customer (VoC) captures customer needs, expectations, and feedback to drive improvement. This course helps you understand how to gather VoC insights and turn them into actions that deliver real value.

Learn practical methods to collect feedback, analyse customer input, and apply insights to improve products, services, and customer experiences.

What you’ll learn:

Understand the purpose of Voice of the Customer
Learn methods to gather and analyse feedback
Identify customer needs and expectations
Apply insights to improve experiences and outcomes

Wellness & Wellbeing

57 minutes

Self-paced

Course Details

Wellness and wellbeing are essential for balance, resilience, and performance. This course helps you understand the key aspects of wellbeing and how to build healthy habits that support both personal and professional life.

Learn practical strategies to manage stress, boost energy, and maintain a positive mindset so you can thrive at work and beyond.

What you’ll learn:

Understand the importance of wellness and wellbeing
Learn strategies to manage stress and maintain balance
Build habits that support health and energy
Apply insights to improve experiences and outcomes

Work Life Effectiveness

1hr 8 minutes

Self-paced

Course Details

Balancing work and personal life is key to long-term wellbeing and performance. This course helps you recognise what matters most, set boundaries, and create routines that support both career and personal fulfilment.

Learn practical strategies to manage competing demands, reduce stress, and build a more sustainable approach to work and life.

What you’ll learn:

Understand the importance of work–life balance
Learn how to set boundaries and priorities
Apply strategies to manage competing demands
Build routines that support long-term wellbeing

Writing for the Web

1hr 7 minutes

Self-paced

Course Details

Writing for online audiences requires clarity, brevity, and impact. This course helps you adapt your writing for the web so your content is engaging, easy to scan, and tailored to digital platforms.

Learn how to structure web content, use plain language, and apply techniques that improve readability, searchability, and user experience.

What you’ll learn:

Understand the principles of writing for the web
Learn how to structure content for easy reading
Write with clarity, brevity, and impact
Apply techniques to improve SEO and user experience

Explore Wellness Courses

Quick, focused lessons that fit around your day—ideal for fast wins and team sharing.

Understand the importance of sleep for wellbeing
Recognise the impact of poor sleep patterns
Learn practical tips to improve sleep quality
Create a routine that supports better rest

Understand the link between thoughts & feelings
Recognise unhelpful thought patterns
Learn techniques to reframe negative thinking
Build healthier, more balanced thought habits

Understand the challenges of managing workload
Learn strategies to prioritise and plan effectively
Avoid overwhelm with practical organisation tools
Build healthier habits for balance and productivity

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Project Management Essentials

Getting started

Choose a learning stream

Browse and preview

Self-enrol and start

Upcoming Webinars

Introduction to Data Analytics

Excel Basics for Data Analysis

Data Visualization & Dashboards with Excel and Cognos

Python for Data Science, AI & Development

Agile for Non-Developers

High-Impact Communication Skills

Explore Popular On-Demand Courses

Time Management

What you’ll learn:

Interviewing Skills

What you’ll learn:

Technical Report Writing

What you’ll learn:

Mentoring Skills

What you’ll learn:

Minute Taking Skills

What you’ll learn:

Negotiation Skills

What you’ll learn:

Project Management Essentials

What you’ll learn:

Agile & Scrum

What you’ll learn:

Managing Remote Teams

What you’ll learn:

Lean Champion

What you’ll learn:

Lean White Belt

What you’ll learn:

Lean Yellow Belt

What you’ll learn:

Digital Marketing

What you’ll learn:

Train the Trainer Overview Course

What you’ll learn:

Managing Hybrid Teams

What you’ll learn:

Management Overview

What you’ll learn:

Change Management

What you’ll learn:

Speaking & Presenting with Confidence

What you’ll learn:

Communicating with Confidence

What you’ll learn:

Consultative Sales Techniques

What you’ll learn:

Customer Service Excellence

What you’ll learn:

Dealing with Aggressive Behaviours

What you’ll learn:

Dealing with Disputes & Conflict

What you’ll learn:

Emotional Intelligence

What you’ll learn:

Stress Management

What you’ll learn:

Facilitation Skills

What you’ll learn:

How to Create a Successful LinkedIn Profile

What you’ll learn:

Anti-Money Laundering (AML) Awareness

What you’ll learn:

Anti-Money Laundering (AML) for Leaders

What you’ll learn:

Data Protection: GDPR Fundamentals

What you’ll learn:

Mental Health Champion

What you’ll learn:

Social Media Training

What you’ll learn:

Coaching for Managers

What you’ll learn:

The Business Agility Framework