Overview
Catch up on our "Essential Skills Every New Manager Must Master" webinar with this on-demand recording. In this session, leadership coach Rachel Owens guides first-time managers through the critical skills needed to transition from team member to effective leader. You'll learn how to build confidence, communicate with impact, and manage your team successfully from day one.
This practical session goes beyond theory to address the real challenges new managers face. Rachel shares proven strategies for setting expectations, giving feedback, handling difficult conversations, and motivating your team. You’ll also explore time management techniques and methods to balance your new responsibilities while maintaining trust and credibility.
Whether you’re stepping into your first management role or looking to sharpen your leadership toolkit, this webinar equips you with actionable skills to succeed and grow as a manager.
Useful Resources
To support your learning from the New Manager Skills Webinar, you can explore the presentation slides. These slides are designed to help you revisit the key concepts and apply the skills covered in the session as you continue developing as a confident and effective manager.
Meet Your Trainer
Rachel Owens is a leadership development expert with years of experience coaching new and aspiring managers. Known for her engaging, practical approach, Rachel specialises in making complex management concepts clear and actionable. Her sessions empower managers to lead with confidence, improve team performance, and drive success in their organisations.
Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your training needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.

