Overview
Learn how to deliver honest, constructive feedback with confidence and clarity, ensuring your message supports growth rather than defensiveness. This course will guide you through leading structured, impactful appraisals that recognise achievement while identifying clear development areas. You’ll discover practical techniques for balancing praise with improvement points, handling difficult conversations with professionalism, and setting actionable goals that drive performance. By the end, you’ll be equipped to hold meaningful reviews that leave your team motivated, valued, and fully aligned on the next steps for success.
Helpful Resources
Meet Your Trainer
Jean O’Neill is a skilled learning and development professional with extensive experience in communication and personal effectiveness training. She specialises in helping individuals build confidence, develop assertive behaviours, and communicate with clarity and respect.
Known for her approachable style and practical focus, Jean creates a supportive learning environment where participants feel empowered to reflect, practise new skills, and apply them with confidence in real-life situations.
Tailored Training for Your Team
We offer customised digital marketing training designed to meet your organisation’s unique goals. From building digital confidence to mastering analytics and campaign strategy, our expert-led sessions are engaging, practical, and focused on achieving real business impact.
Learn more on our in-house training page.
Membership: Stay Connected, Stay Relevant
Watching a webinar is just the start. Join our membership community to continue learning and growing with access to exclusive marketing insights, professional development content, and a network of peers committed to success.
Discover more about our membership benefits.
