Overview
Assertiveness is a key communication skill that helps individuals express themselves clearly, confidently, and respectfully. This webinar explores the principles of assertive behaviour, including how to set boundaries, say “no” without guilt, and handle challenging conversations effectively.
Through practical examples and relatable scenarios, the session provides tools to help you become more confident in everyday interactions, whether at work or in personal situations. It's ideal for anyone looking to improve their communication style and build stronger, more respectful relationships.
Webinar Slide Deck
You can access the slide deck from our recent webinar, "Building Confidence Through Assertiveness (Webinar Replay)," by clicking this link. It includes all the key takeaways, tool demos, and resources shared during the session. You'll also find the following that was used or discussed during the webinar: - Assertiveness Toolkit - Sure Assertiveness Skills Model - Sure Assertiveness Skills Interactive Form
Meet Your Trainer
Jean O’Neill is a skilled learning and development professional with extensive experience in communication and personal effectiveness training. She specialises in helping individuals build confidence, develop assertive behaviours, and communicate with clarity and respect.
Known for her approachable style and practical focus, Jean creates a supportive learning environment where participants feel empowered to reflect, practise new skills, and apply them with confidence in real-life situations.
Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your training needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.
