Automate repetitive enquiries
Deliver instant, accurate answers 24/7. Reduce workload and keep support consistent across channels.
Bring conversations, customer context, and automation into one place. Reduce repeat contacts, speed up responses, and create a service experience that supports revenue, loyalty, and insight.
Your AI agent handles repetitive enquiries, freeing your team to focus on high-value support. Human and AI workflows deliver faster resolutions and better productivity.
Up to
2X
more productive team
50%
instant resolution rate
Deliver instant, accurate answers 24/7. Reduce workload and keep support consistent across channels.
Use your existing knowledge to respond with clarity. Escalate smoothly when a human touch is needed.
Hand off complex issues with full context. Keep resolution time down and satisfaction up.
Spot trends and gaps. Refine answers and routing so the agent gets better with every interaction.
Dixa Channels
Reach your customers wherever they are, with no need for plug-ins. Give your agents a truly multi-channel platform. One screen with native voice, email, social media, messaging, and more.
Learn moreDixa Agent Hub
Your team’s home base. Give your agents everything they need to provide fast and personalised service to customers.
Learn moreDixa Conversation Engine
AI and intelligent automations let you shape customer interactions to be as meaningful and efficient as possible.
Learn moreDixa Intelligence
Easy-to-read dashboards help you track and improve team performance, while built-in quality assurance helps your team get better every day.
Learn moreOur automation and AI assistant have significantly improved efficiency and productivity. Teams can handle more conversations with less effort.
Rapha
Customers love finding answers themselves. Repetitive questions should be easy to resolve, so experts can spend time where it matters. Helping customers choose with confidence and enjoy the product more.
Access 30+ expert-led sessions designed to help you and your team grow, perform, and lead with confidence.

Soft Skills

Soft Skills

Soft Skills

Soft Skills

Soft Skills

Soft Skills

Soft Skills

Soft Skills

Leadership

Leadership

Leadership

Leadership

Projects

Projects

Projects

Projects

Communication

Communication

Communication

Communication

Compliance

Compliance

Compliance

Wellbeing
Included with your DCM Membership – new sessions added regularly to support you and your team.
Access 100+ expert-led sessions designed to help you and your team grow, perform, and lead with confidence.

Leadership

Leadership

Leadership

Leadership

Leadership

Leadership

Leadership

Leadership

Agile & Lean

Agile & Lean

Agile & Lean

Agile & Lean

Agile & Lean

Agile & Lean

Agile & Lean

Agile & Lean

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Communication

Communication

Communication

Communication

Communication

Communication

Communication

Communication

Development

Development

Development

Development

Development

Development

Development

Development
Included with your DCM Membership – new sessions added regularly to support you and your team.
Access 100+ expert-led sessions designed to help you and your team grow, perform, and lead with confidence.

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Personal Effectiveness

Management & Goals

Management & Goals

Management & Goals

Management & Goals

Management & Goals

Management & Goals

Management & Goals

Management & Goals

Nutrition & Sleep

Nutrition & Sleep

Nutrition & Sleep

Nutrition & Sleep

Seasonal Wellness

Seasonal Wellness

Seasonal Wellness
Included with your DCM Membership – new sessions added regularly to support you and your team.
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ManagementProject Mgt. & LeanAgile Project Mgt.Learning & DevelopmentCommunications + View All 164 CoursesCourse Categories
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