Unlock Your Potential with DCM Membership
Access expert-led courses, wellness content, exclusive webinars, and tailored learning paths. Boost your skills and track your CPD progress effortlessly.
View the BrochureOur highly practical 1 Day Customer Service Training has the ultimate goal of providing your staff with the tools to provide a consistently high quality customer experience, this will be achieved by building & maintaining effective relationships with customers to increase loyalty.
Everyone will leave the course with clear objectives, skills and frameworks that they can use to make immediate improvements to interactions with customers and outside suppliers.
Whatever it is, we’ve got it covered. This is 360 degree support. The team is right there when you need them.
We have over 12 years experience providing customised training for small and large companies.
Our trainers combine professional know-how with experience in their chosen training field.
Safeguard your training investment. We offer courses accredited by national and international certification bodies.
a few of the companies that trust dcm
Get the Customer Service Training Course Brochure & 2025 Ireland Timetable Instantly
What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2025 & Fee.
By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.
We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.
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Your team deserves training that builds essential skills without disrupting workflow. Our bespoke sessions are crafted to match your team's unique needs and schedule, enabling your people to learn at their own pace and convenience.
Request a Custom ProposalTrusted by Ireland's Leading Companies
Choose from a range of flexible modules that can be tailored to meet your team’s needs
Expert lessons are reinforced with hands-on, practical and engaging exercises.
Learn via self-paced courses, live online classes or a combination of both.
Your team will be guided by our panel of skilled, experienced training professionals.
Access expert-led courses, wellness content, exclusive webinars, and tailored learning paths. Boost your skills and track your CPD progress effortlessly.
View the BrochureMake sure you Safeguard Your Training Investment. DCM offer courses accredited by:
Course Categories
ManagementProject Mgt. & LeanAgile Project Mgt.Learning & Development + View All 149 CoursesCourse Categories
CommunicationsInformation TechnologyWritten CommunicationPersonal Effectiveness + View All 149 CoursesWe've emailed you the course brochure. We'll be in touch to make sure you have all the information you need.
Just to let you know, we are offering €100 credit towards your course. Join our community of over 20,000 learners today.
We are very proud of our advisory team in DCM Learning. If you have any questions at all please feel free to ask our team.
We value your privacy and will only get in touch about upcoming courses or events that may be of interest to you.