When greeting customers either face to face or over the telephone, it is essential all receptionists communicate company values, multi-task effectively and manage the reception area whilst keeping all visitors informed. With the receptionist being the face of the company, it has never been more important for making an excellent first impression with customers and suppliers who attend the organisation’s premises.

Our one-day Receptionist Courses will equip you with best practice and professional reception skills to deal with difficult customer effectively and manage the reception area confidently.